American Express Careers

QA Engineer - ICM

Gurgaon, India
Digital Commerce Technology

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Job Description

Why American Express?


There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.


Don’t make a difference without it.


Don’t live life without it.



Provides guidance and subject matter expertise to engineers on Automation, Testing and Quality Assurance (QA) methodologies and processes, creates and executes test scripts, assists in preparation of test strategies, sets up and maintains test data & environments as well as logs results. Updates flows of services while testing. Provides maintenance of the regression suite and creates & executes automated test scripts. Functions as a platform SME who drives quality and automation strategy at application level, identifies new opportunities and drives Software Engineers to deliver highest quality code. Executes against the test and automation strategy defined at the portfolio level. The ability to deliver in a Continuous Deployment (CD) and Continuous Integration (CI) environment are key to the success of this role


Organizational Context

Member of a product delivery team reporting to a Director of Technical Delivery or Senior Quality Engineer


Key Responsibilities

Works with engineers to drive improvements in code quality via manual and automated testing

Delivers on capabilities for the portfolio automation strategy

Involved in the review of the user story backlog and requirements specifications for completeness and weaknesses in function, performance, reliability, scalability, testability, usability, and security and compliance testing, and provides recommendations Plans and defines testing approach, providing advice on prioritization of testing activity in support of identified risks in project schedules or test scenarios

Develops test plans,testing resource requirements, and overall scheduling of testing activity

Drives the development automation and testing in a CD/CI environment

Develops manual and automated test cases and configurations needed to meet testing of business requirements

Executes test cases/scripts to ensure delivery of quality software applications, including Systems Integration, Regression, and Performance Testing

Generates test data to support the requirements and test case for various test


Builds and maintains CI/CD Automation process and execution

Responsible for managing the definition, implementation, and integration of quality principles into the design and development of software and IT processes for the team

Monitors and tracks resolution of defects

Designs,monitors,and analyses quality assurance metrics such as defect, defect counts, test results, and test status

Identifies opportunities to adopt innovative testing technologies and techniques

Looks beyond the obvious for continuous improvement opportunities



Education and Experience

  • Bachelor’s Degree in computer science, computer engineering, or other technical discipline, or equivalent work experience required; advanced degree preferred
  • 8+ years of experience in Technology, with an emphasis on QA, and proven ability in writing test cases, running functional, automated, or performance tests, and managing defects
  • Experience of testing in database/datawarehouse system.
  • Solid experience in test-driven development, unit testing, functional testing, system integration testing, regression testing, GUI testing, web service testing, and browser compatibility testing
  • Experience with Agile, other rapid application development methods, and Waterfall SDLC
  • Experience in working with HP Quality Center and testing automation tools
  • Any of the following test certifications - QAI, ASQ, IIST, ISEB, ISTQB - are a plus

High-performing Behaviors

  • Able to deliver technology for automation and testing in a CD/CI environment
  • Able to gain cooperation from developers to deliver automation needs and quality code
  • Learn new automation technology and advise , and drive deployment to the benefit of the portfolio

Core Competencies


Agile Practices

Emerging Technologies

Programming/Software Development

SDLC Methodologies and Practices

System & Platform Domain Knowledge




Quality Assurance

Quality Management



Adaptive Communication

Analytical Thinking




Industry and Company Knowledge

Problem Solving

Regulatory Compliance

Technology Industry Trends


Performance Amplifiers


Collaboration & Teamwork

Continuous Improvement

Growth Mindset

Learning Agility

Open Communication

Servant Leadership

ReqID: 19009353
Schedule (Full-Time/Part-Time): Full-time
Date Posted: May 16, 2019, 5:21:39 AM
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