American Express Careers

Application Resilience Analyst

Bangalore, India
Digital Commerce Technology

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Job Description

Function Description

The Enterprise Resilience program encompasses the activities and plans that ensure continuity of business operations at acceptable levels following a disruptive event. The program oversees every phase of the business continuity lifecycle, trains individuals and teams, and provides reoccurring and ad-hoc reports to senior leaders across the company. Being one of the few teams that has influence over every part of the company, the Enterprise Resilience team partners frequently with colleagues around the world, provides guidance, and issues declarations to improve resilience.

Purpose of Role

The analyst will assess the resiliency of applications, and determine if the risk of the application is sufficiently mitigated.


  1. Oversee the required sustained resilience testing of applications in production by:
    1. Conducting pre-exercise evaluation;
    2. Observing exercises during critical phases; and
    3. Conducting post-exercise evaluation,
    4. Reporting to the senior resilience staff the outcome of the sustained resilience test.
     2. Review outage and availability information on applications in production to assess their resiliency, and provide conclusions for root cause analysis activities.



Past Experience

Three to six years professional experience is required. Must have experience analyzing, assessing, or auditing information technology systems and applications. Experience with disaster recovery programs and plans is highly desirable. A demonstrated ability to integrate business priorities is highly desirable. Experience with business continuity programs is a plus.

Academic Background

A bachelor’s degree is highly desirable. Post-graduate education can be substituted for years of experience. Applicable certifications in information security, information technology, and business continuity is a plus, but not required.

Functional Skills/Capabilities

Must have demonstrated ability to perform analysis using spreadsheets and report findings. Must have demonstrated ability to write reports and create presentations. Experience delivering presentations and facilitating meetings is a plus.

Technical Skills/Capabilities

Must have experience with application development. Experience with cloud architecture is highly desirable. A working knowledge of multiple application platforms and an ability to understand and document application dependencies across multiple environments is highly desirable.   

Behavioral Skills/Capabilities

Position requires work to be mostly unsupervised. Applicant must be self-motivated to complete tasks and actively take initiative after receiving limited direction. A comprehensive view of how their work contributes to the overall success of a global enterprise is highly desirable.

ReqID: 19009482
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jun 28, 2019, 5:38:46 AM
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