American Express Careers

Project Manager

Phoenix, Arizona
Digital Commerce Technology

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Job Description

Why American Express?
There’s a difference between having a job and making a difference.
American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.
We are seeking an innovative Tech PM with an enthusiastic, high performing technology mind-set to work well with a team developing solutions to drive engagement, optimize solutions and create delivery capabilities in a fast-paced environment. Be part of the Agile team, design, develop, test, troubleshoot & optimize solutions to deliver against the existing and future needs of our customers.
The successful candidate will need to be highly adaptable, confident working on their own initiative, pro-active and open to change, in a role that will be very varied. There is a need to have strong relationship and influencing skills, including the ability to challenge and query.
Organizational Context
Individual contributor working on a team responsible for handling technology development projects or programs


Key Responsibilities
  • Maintains dependency plan between planned sprints across engineering, infrastructure, and third parties
  • Breaks down barriers and shields the team from impediments precluding engineers from making progress against sprints and deadlines
  • Organizes and facilitates daily stand-ups and retrospectives at the end of each sprint, and creates an environment in which the team is continuously learning from the past
  • Engages with Product Owner, Business Stakeholders, and delivery team to understand Business needs and identify appropriate solutions
  • Tracks and communicates team velocity, financials, and other KPIs in relation to the plan and published progress reports
  • Coordinates communications, escalates and facilitates resolution of risks, issues, and changes tied to the product development initiatives
  • Facilitate discussions to identify alternative or different approaches to solve problems, break down barriers and drive resolution of conflicts to ensure productivity of the team.
  • Steer and deliver project communications at all levels within Technology and business to ensure transparency of development process and project performance, to coordinate escalation and issue resolution, to facilitate decision making, and to build trust.
  • Create an environment of continuous improvement through reflective conversation and regular retrospectives, with the goal to surface issues/concerns and to identify clear action steps.
  • Influence without authority through effective change and leadership management. 
Education & Experience
  • Bachelor’s Degree in related field required
  • Technical delivery experience with a demonstrated track record of increasing responsibility
  • Experience facilitating Agile, Scrum, or other rapid application development teams to deliver technology solutions on time, on budget, and to spec
  • Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams
  • Strong servant-leadership skills
  • Experience with design and coding across one or more platforms and languages a plus
  • Scrum Master Certification preferred
  • SAFe Certification preferred
  • Experience using Rally and JIRA agile delivery management platform is a plus    
  • Oracle SaaS: Oracle HCM, Extract, BI Publisher
  • Oracle PaaS: Oracle Integration Cloud
  • Enterprise Java, Spring, JUnit
  • Git, Jenkins, Maven, DevOps
  • Javascript, XSL, Angular, React
  • Microservices
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. 

ReqID: 19010496
Schedule (Full-Time/Part-Time): Full-time
Date Posted: May 31, 2019, 11:09:55 AM
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