American Express Careers

Assistant Marketing Manager, Business Financing (12 Month Contract)

Toronto, Canada
Digital Commerce Marketing

Job Description

Assistant Marketing Manager - Business Financing (12 month Contract), Global Product Management
Be a driving force behind why Cardmembers Don’t Do Business Without It
At American Express, we have a passion for Cardmembers and are constantly innovating to reinforce and deepen our relationship with them. You will play a critical role in laying the ground work for developing the lending business within commercial services. This is a very exciting time to join the team as we build new market leading products and capabilities.
Strategic Thinkers & Problem Solvers Unite
The role of Analyst/Sr. Analyst – Business Financing, is rich and diverse, providing opportunity to grow, develop and partner with stakeholders throughout the organization. By developing existing capabilities and launching new products we aim to support the cash flow needs of small business owners and play a part in helping their businesses thrive. If you possess a customer-centric mindset, a passion for tackling challenging issues and an unwavering drive to succeed, this role is for you!
Responsibilities include:
Strategy & Analytics
  • Support the development and execution of portfolio strategy
  • Developing and launching new products and capabilities
  • Creating and maintaining regular reports that measure the performance of key business metrics
  • Analyzing key metrics to identify trends, provide insights and recommendations/solutions
  • Understand customer and competitive trends by carrying out periodic competitive and qualitative assessments and providing commentary on findings 
  • Contribute to business reviews and annual investment planning
  • Work effectively across broader American Express teams to deliver enhanced efficiencies, processes, services and Cardmember experiences for the portfolio (Operational Risk, World Service, Legal, Compliance, Technologies, etc.)
  • Partner with internal marketing teams on developing communications and reviewing marketing materials for accuracy
  • Managing external research vendor relationships
  • Oversee all product messages and disclosure materials targeted to prospects and the Cardmember base. Coordinate required updates as necessary
  • Collaborate with creative agency to create collateral enabling acquisition and customer engagement


Required Qualifications
  • University degree (preferably Business), 1-3 years of marketing or management work experience
  • Previous financial industry experience especially in lending is considered an asset
  • Experience in end to end project management
  • Experience in developing partnerships and managing relationships with clients/external business partners/across teams
  • Proven self-starter with a demonstrated ability to take initiative, drive results and champion a project from conception through implementation and evaluation
  • Demonstrated ability to juggle tasks and projects; identify key issues, prioritize next steps and meet deadlines
  • Proven ability to analyze data sets; demonstrate critical thinking and problem solving skills
  • Strong oral and written communication skills; demonstrated ability to create and deliver effective presentations
  • Excellent planning and organizational skills with strong attention to detail; project management experience is a plus
  • Excellent computer skills including Excel, Word and PowerPoint
Personal Attributes
  • Naturally curious mindset
  • Seeks opportunities to learn and develop
  • Professional, self-motivated and driven to succeed
  • Collaborative
  • Integrity and personal accountability
We appreciate all applications; however, only those candidates selected for an interview will be contacted.

ReqID: 19011422
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jun 14, 2019, 8:37:44 AM