American Express Careers

EMEA Payroll Coordinator - French or Dutch Speaker

Prague, Czech Republic

Job Description

Under the direct supervision of the EMEA Payroll Manager collaborates with external vendor specialists to execute all payroll, time and tax processing and transactional activities. Responsible for collecting, completing and submitting all required payroll inputs and to acts as first point of contact for our payroll services.


  • Prepare monthly metrics for International Payroll Teams ensuring numbers are timely and accurate

  • Be able to plan, organize and manage multiple priorities

  • Provide analytical expertise by working with internal and external partners to identify and action business issues expediently

  • Process monthly payroll inputs

  • Demonstrate a sense of urgency by following through on issues identified through analysis of processes and escalations

  • Responsible for analytical support of all teams processes including year-end tasks

  • Lead and support re-engineering and automation initiatives and various projects related to payroll

  • Provide troubleshooting assistance to both external and internal customers.

  • Research escalated issues for Manager and Director

  • Maintain team’s email boxes by researching and responding to customer requests.

  • Assist with reconciliation research

  • Modifies practices and procedures, to meet non-routine individual situations

  • Create and maintain a customer service environment in which the position will support and assist with the customer/business partner inquiries to drive value added services

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


Required skills:

  • 2 – 3 years of experience in payroll or Finance preferred

  • Knowledge of payroll, time or tax business processes, reporting and related policies and procedures

  • Advanced Excel 

  • Familiar with PeopleSoft HR advantage

  • Strong attention to detail

  • Strong problem-solving and troubleshooting abilities

  • Strong oral and written communication skills

  • Strong listening skills

  • Ability to handle confidential information

  • Customer service focus

  • Fluent in English + French or Dutch

  • Experience from outsourcing company advantage

  • Experience with writing working instructions and creating process maps

Why American Express?

There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

ReqID: 19012077
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jun 28, 2019, 1:45:03 PM