American Express Careers

Market HR Senior Specialist

Roma, Italy
Human Resources

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Job Description

People power companies. Top talent powers ours.


Our Market HR Senior Specialist operates under the simple premise that people are our most valuable resource. He/She will partner with business leaders to enable Market – wide business success and enhance the employee experience to drive business outcomes.

Joining the Italian HR team, there are plenty of opportunities to make your mark on people and life at American Express. Supporting the deployment of the market colleague plan to power up the business growth you will be focused on the following key areas:

Local Talent Planning, One AXP, Employee Development.

Here’s just some of what you’ll be doing:


Local Talent Planning

  • Support the execution of all colleagues’ processes including but not limited to Talent Reviews/Sharing, Succession Planning and Diversity Initiatives.

  • Support the deployment of the Market specific talent management strategy resulting in actions, such as targeted development talent moves with the support of COEs and HRBPs as needed

  • Collect, update and monitor HR data to offer strategic insights into talent performance solutions and measure the results of all implemented initiatives

  • Acting as a talent broker for local and cross-market talent moves, in partnership with HRBPs

  • Support Top Management talent review process to provide input to the HRBPs and COE

  • Partner with the talent Acquisition team to enhance and communicate our Colleague value proposition to attract, retain and engage talents.


One AXP:

  • Ensure American Express values come to life as One AXP through our behaviors and infrastructure in a manner that is consistent with our Brand.

  • Act as a guardian of our culture and consult people leaders and colleagues for an effective implementation of HR strategies and initiatives that contribute to the business growth and to a positive colleague experience

  • Contribute to the creation and execution of the market colleague plan to lead the change locally.

  • Partner with Employee Relations team in supporting business transformation in compliance with the legal and labor requirement

Employee Development

  • Collaborate with the MHR team to deploy a development strategy for the broader colleague community as well as specific plans for addressing the needs of the high potential talent in Market using centrally created solutions and combining them with local proposals

  • Partner with the global COEs to ensure the global strategy is inclusive of Market needs


To be successful in this role you will bring:

  • Economic/Engineering background with post degree course in HR
  • Demonstrable experience as HR Generalist or HR Business Partner with a good knowledge of HR practices (3+ years)
  • Experience within a large international corporate, fast paced environment
  • Ability to build effective relationships and provide consultancy and advice to senior business stakeholders to add value and enhance services
  • Business Acumen and ability influence in a matrix organization
  • Able to manage multiple projects simultaneously and ensure constant project monitoring
  • Outcome oriented approach
  • Effective communicator both written and verbal
  • Time management skills and ability to prioritize
  • Proven relationship and consultancy skills at business leader level
  • Customer orientation and problem-solving skills
  • Fluent in English
  • Excellent knowledge of Office programs (Word, Excel, PowerPoint).

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


Why American Express?


There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.


Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world – including Great Place to Work Italia’s Best Workplace amongst Large Companies ranking 1st in 2018 and Best Workplace for Millennials awards in 2017. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.


We welcome applications from candidates with Protected Category status. If you require any assistance with the completion of this process - or need any reasonable adjustments to be made - then please contact the Recruitment Team on or 00800 83 000038.


ReqID: 19012716
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Aug 1, 2019, 7:19:58 PM
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