American Express Careers

Sales Manager- Acquisition

Sydney, Australia; Melbourne, Australia
Client Management & Sales

Job Description

Accertify Inc, a leader in fraud and payments for e-commerce merchants and wholly owned by American Express is experiencing tremendous growth for its industry leading fraud prevention solutions. Focused on rapid expansion in the US, EMEA JAPA and LAC markets, Accertify’s suite of products, which includes the powerful Interceptas platform, provides merchants with an end-to-end automated fraud solution for card-not-present (CNP) purchases, online scams and policy abuses, merchandise returns and exchanges as well as payments and chargeback management and other data management challenges.

The role of the Sales Manager – Acquisition is to drive the end-to-end sales process of the Accertify suite of products to prospective merchants and customers. The role would ideally suit someone with a payments background and a strong knowledge of the financials services and public sector marketplace.

  • Identifying and closing opportunities with prospective merchants to generate new Online Fraud, Payments and Chargeback Management revenues in a sustainable and profitable manner.
  • Developing and executing a sales strategy that targets ANZ based merchants with large transactional volmes and a stong online presence.
  • Building a robust sales pipeline that forecasts two – three quarters in the future at all times.
  • Generate prospect meetings via cold calls, trade shows, association participation, conferences, warm leads from Client Mangers, and creativity through established relationships in the payments eco-system.
  • Gathering high level requirements to provide a solution selling model to prospective merchants.
  • Own request for proposals, the creation of mock-ups, business cases, proof of concepts and other support materials.
  • Demonstrating the compelling value of Accertify fraud solutions in technical and non technical communications to a wide variety of stakeholders involed in the buying process (CEO, CFO, CTO, VP Information Systems, Director Fraud Detection).
  • Addressing concerns/questions related to competitors, pricing model, post sale support, system performance /configuration in cooperation with pre and post sales team.
  • Closing and contracting deals with accuracy and effective risk management.
  • Effectively tracking and reporting sales cycle status, sales strategy and industry trends.


Required Qualifications
  • Experience in dealing with sophisticated and demanding client structures requiring consultative sales and solutions oriented skills with an emphasis on demonstrating return on investment and other compelling financial, operational and customer benefits for clients.
  • High level sales or executive presentation skills with ability to gain credibility and trust with variety of technical and non technical stakeholders and influencers within the client organisation.
  • Ability to leverage and navigate key relationships held by multiple parties in American Express and Accertify
  • Strong cross-functional capabilities with the ability to synthesise finance, marketing and operational issues and opportunities.
  • Working knowledge on the differences between an ISO, acquirer, issuer, gateways and payment schemes. Demonstrated understanding of network architectures and security and familiarity with relevant security software technologies.
  • Demonstrated ability to analyse the competition and changes in the marketplace, identify and take action to meet competitive threats.
  • The ability to think beyond classical selling parameters to create new approaches, solutions and “win- win” scenarios in securing new customers.
  • Agility to learn from mistakes whilst remaining committed to finding solutions despite difficulties and uncertainty.
  • Strong focus on achieving results.
  • Ability to work within a very fluid and fast paced team environment.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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ReqID: 19012748
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Sep 9, 2019, 2:04:15 AM