American Express Careers

Business Analyst

London, United Kingdom
Digital Commerce Technology

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Job Description

Do the right thing for our customers, our company and your career.

Join a team of creative, curious, and passionate professionals whose mission is to become the future of American Express through the groundbreaking use of technology to bring innovation to life!


Do you want to make a positive impact within the company? Can you show proficiency in crafting quality documentation? Do you have experience identifying risks and making recommendations? Have you coordinated with other team members/teams to resolve issues and challenges?


We, the Investment Management team in Global Commercial Services Technology, are responsible for a portfolio of business initiatives and Opex funding. In this position you will work directly with and in support of one or more Vice President portfolios to ensure maximum value of the multi-year technical roadmap in terms of value-management and investment optimization. You will also work with Engineering Directors and Program Managers across the Technology organization to collect, consolidate, reconcile, and present Opex financial data.


Here’s just some of what you’ll be doing:

  • Help define, plan and build our roadmap of technology initiatives.

  • Provide advice on prioritization and scheduling.

  • Reprioritize initiatives based on resource availability and changing business priorities.

  • Monitor portfolios against delivery, budget, forecast, schedule and quality targets.

  • Complete financial analysis and craft financial reporting on IT Labor across American Express Technologies.

  • Facilitate the engagement and relationship between business and technology development teams.

  • Ensure the accuracy and consistency of information in Rally and Jira.

  • Assisting with the compilation of portfolio-level status reporting, and reconciliation of portfolio funding and forecasts.


Please note, salary increases in case of a lateral move are provided only on an exception basis and in line with compensation guidelines.


Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.



Required skills


Are you up for the challenge?


We are looking for a forward-thinking individual with:

  • Bachelor's Degree in Finance, Accounting, Computer Science, Information Systems, Business Administration, related field or equivalent experience.

  • Proven experience in a dynamic environment.

  • Knowledge of financial operating principles.

  • You will demonstrate these technical, functional, leadership, and business competencies, including:

  • Agile Practices.

  • SDLC Methodologies and Practices.

  • Financial Management.

  • Governance and Reporting.

  • Technology Industry Trends.



  • Positive relationship and networking skills.

  • A real passion for questioning the status quo.

  • Demonstrate thought leadership to overcome challenges and motivate change.

  • Excellent written and oral communications skills to work across organization.

  • Shown ability to influence and challenge traditional thinking by engaging in constructive dialogue.

  • Ability to handle multiple concurrent initiatives with conflicting needs and adjust quickly to shifting priorities, multiple demands, and rapid change.

  • Strong planning, follow-up, and coordination skills.

  • Excellent analytical and problem solving skills.

  • Possess good social skills across collaboration channels such as email, decks, group discussions, Slack, Skype, etc.

  • Independent self-starter to make things happen and prioritize your own work load.

  • Bring to bear advanced skills in Rally, Jira, and Excel (pivot tables, functions).


Why American Express?

There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.


To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on or 00800 83 000038 (for Russia based candidates 810 800 83 000038).

ReqID: 19012761
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jul 11, 2019, 7:26:17 PM
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