American Express Careers

Ecommerce & MCCY Telesales

Madrid, Spain
Client Management & Sales

Job Description

American Express have their European Centralised Sales and Client management offices in Madrid, servicing all of EMEA. We have recently moved to new state of the art offices, very well connected just near to Feria de Madrid metro station.We have a flexible working environment, encouraging working from home and use of collaborative spaces. The company has a strong personal development philosophy, looking to develop people internally wherever possible.


As a UK e-Commerce Sales Manager you are responsible and accountable for growing Merchant coverage in the UK. You will be responsible for the full sales cycle – including identifying, developing and owning sales opportunities from first contact through to closing the sale and ensuring that the merchant business is able to fully benefit from Accepting American Express in their establishment.


The successful candidate will be a driven and resourceful individual who is able to leverage their knowledge of the UK e-commerce landscape to identify top prospects, use the appropriate Sales approach to engage and gain buy in from potential merchants, know how to handle objections and build effective relationships with both internal and external partners.


This is a senior sales role where success is measured by the amount of money processed by the establishments you bring on board the network. Success is rewarded through an attractive sales incentive plan and a strong benefits package.



  • Self prospecting and following up on leads to sign new Merchants for American Express acceptance in the UK.
  • Leverage existing knowledge of the Payments Industry to build effective leads.
  • End to end ownership of a lead, from first contact through to closing the sale and ensuring that they are able to fully benefit from Accepting Amex in their establishment.
  • Participate in tactical sales campaigns throughout the year.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


We are looking for a self-motivated creative B2B sales professional with 3 -5 years’ experience. The successful candidate will have experience in negotiation successfully with executives of industry, such as CFO & CEO.

Why American Express?

There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.


Proud to be recognized by Great Place to Work España - Ranked 2nd of overall Best Companies 


ReqID: 19013338
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Aug 15, 2019, 2:45:12 PM