Manager – Credit and Fraud Risk

Get Referred

Job Description

You will work in a highly-dynamic and exciting environment and will have the opportunity to shape strategies and policies for American Express Card and Non-Card products as it relates to money management. You will play an influential role working closely with partners in other Risk teams, Marketing, Finance, Global Servicing Network, Legal/Compliance, Banking, and Technologies to create world-class strategies and capabilities.
The key responsibilities Include:
  • Develop and create credit funding strategies
  • Develop and continuously enhance policies, processes, and controls for mitigating credit risk exposure and preventing fraud
  • Maintain an effective control environment and respond to operational breakdowns with discipline
  • Design customer communication and servicing strategies to support risk management strategies, ensuring a positive experience across every customer touchpoint
  • Decide the thresholds for which consumers can access funds through quantitative analysis (for example: who is approved for a card, how much credit line do they receive, and when they swipe, is their request approved?)
  • Be responsible for the incorporation of new data sources and capabilities in decision-making
  • Design and execute blueprints for next-generation of big data and analytical tools to create the best in class decision-making
  • Partner with other functional teams across the Risk and Non-Risk groups to use standard methodologies and ensure a positive customer experience throughout the customer journey


  • Advanced Degree (i.e. MBA or MS, PhD) in a quantitative field such as Economics, Statistics, Mathematics, Operations Research, Engineering, Computer Science
  • Advanced degree is preferred but not required given a suitable combination of formal education and experience
  • Credit Management experience and understanding of credit lifecycle is preferred
  • Good blend of analytical skills, process expertise, project management and relationship building skills
  • Ability to handle large datasets using SAS, SQL, R, Python or other programming language
  • Thought leadership and solution oriented mindset
  • Operational Risk knowledge and/or background is a plus
  • Prior experience in process reengineering background is a plus
  • Ability to think strategically and apply both quantitative methods and business insight to make things happen
  • Ability to build strong relationships in a cross-functional environment
  • Clear, effective written and oral communication skills

Tags: CFE-11160
ReqID: 19013446
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jul 15, 2019, 4:30:50 PM