American Express Careers

Marketing Executive – Lending Portfolio Management

London, United Kingdom
Digital Commerce Marketing

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Job Description

You’ll do more than the expected. You’ll do the unexpected. 

At American Express we focus on ensuring our customers’ satisfaction. Every day, we strive to make it easier, safer and more rewarding for customers to purchase the things they need. Because their success means we’re doing our job right.


We take pride in being a leading global company, and the UK is one of fastest growing and innovative international markets within American Express. With millions of Business and Consumer customers we make life better for all of our customers by putting them at the heart of everything we do.


The UK Lending team manages and drives growth from our Consumer Credit Card portfolio as well as developing and driving our lending capabilities for all customers. The team focuses on creating and delivering value for our existing customers, delivering strategic growth initiatives for new products and propositions as well as delivering end-to-end marketing campaigns and customer engagement.


This Marketing Executive role is a dynamic role in the fast growing UK Lending Portfolio team. You will have a great opportunity to work on developing and executing strategy for lending management, pricing and other portfolio actions. In this role you will manage end-to-end implementation of strategic projects, starting from defining the vision, working closely with our technology partners in setting out the requirements and supporting execution all the way through to implementation and customer strategy. It offers a unique chance to participate in the entire cycle of the projects that will directly interact with our card members and enhance their experience with our products. You will be managing our business partners across the organization in Risk, GCO, Compliance, Finance and others focusing on driving our UK lending business forward.


As part of this role you will also be performing portfolio analytics, looking at the data to identify trends and monitor its health.


With new innovative capabilities on our roadmap we are looking for someone who is excited to drive projects forward through multiple channels and stakeholders. You will have an amazing opportunity to work in a fast growing environment, grow your career and learn what it takes to be running a lending business in a global organization.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


  • Aptitude to learn and grow

  • Ability to work collaboratively with a range of individuals and teams to get things done, juggle priorities and manage deadlines.

  • A confident communicator with an analytical mind and great attention to detail

  • Innovation, creativity and thought leadership with a focus on driving results

  • Track record of successful project management and delivery

  • Exceptional data manipulation, analytical skills and financial acumen.

  • Working knowledge of Excel. Knowledge of SQL is a plus.

  • An understanding of card economics and financial concepts would be an advantage

  • Strong collaboration and influencing skills

  • Ability to work in a challenging and fast paced environment with enthusiasm.

  • Team player

Why American Express?

There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.


To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on or 00800 83 000038 (for Russia based candidates 810 800 83 000038).

ReqID: 19014611
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Aug 5, 2019, 9:54:02 AM
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