Site Reliability Engineer

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Job Description

Don’t just have a great idea, build it. 

Responsibilities : 

  • As a Site Reliability Engineer (SRE) you will be responsible for maintaining availability of the platform.

  • You will guard the platform against degrading performance and work collaboratively with engineers across multiple teams and systems team to build a sustainable , scalable, distributed, fault-tolerant system.

  • You will also proactively monitor systems using enterprise/platform adapted monitoring tools , and respond to incidents (as needed).

  • You will also be responsible for ensuring any production deployable code has all the necessary Alerts , necessary logging needed to debugging and work with operations to update runbook.

  • You will be working with multiple teams to identify areas of improvement within the platform and build a solution to automate monitoring solutions for the next generation platform, technology and constant innovations to drive efficiencies.

  • You will be responsible for implementing tracing, monitoring, tooling solutions to maximise the performance and availability of our Web applications.

  • You will have an Agile mindset, strong DevOps alignment, and a will to continuously improve, both the platform and our ways of working.

  • You will be proactive in recognising impediments to our continued improvement and contributing / developing to solutions to these problems.

  • Your ultimate goal will be to strive to make BIP the best platform it can be, helping the train to maximise its capacity to develop new and exciting features to our customers.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


  • University degree in computer science, computer engineering, or other technical discipline, or equivalent significant work experience in DevOps - Java

  • Good understanding of cloud technologies such as Kubernetes, Openshift

  • Experience with Rest APIs, API Integration, and UI and batch processing

  • Hands on experience on enterprise tools set such as Grafana, Dynatrace, AppDynamics etc

  • Good understanding of network topologies, load balancer configurations

  • Experience of building high quality CI/CD pipelines.

Why American Express?

There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

A competitive benefits offering designed to support our employees’ total health and wellbeing, including:

  • Health care scheme
  • Defined contribution pension plan
  • Dental scheme
  • Virtual GP
  • Life assurance
  • Income protection
  • Core holiday allowance with opportunity to buy or sell additional days
  • A range of flexible benefits to choose from designed to suit your lifestyle: healthcare plan options, health assessments, critical illness coverage, cycle to work, season ticket loans
  • Employee Discount Portal
  • Back up childcare/adultcare

  • Onsite facilities include; Fitness classes, Health Checks, Digital Health Kiosk, Physiotherapy, Healthy Living Nurse, Wellness Studio, Costa Coffee and subsidised staff restaurant

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on or 00800 83 000038 (for Russia based candidates 810 800 83 000038).


ReqID: 19014720
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Nov 7, 2019, 12:55:06 PM