American Express Careers

Senior Engineer II

Bangalore, India
Digital Commerce Technology

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Job Description

You won’t just shape the world of software.

You’ll shape the world of life, work and play.


Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. So if you’re interested in a career creating breakthrough software and making an impact on an audience of millions, look no further.


You won’t just keep up, you’ll break new ground. 


There are hundreds of opportunities to make your mark on technology and life at American Express. Here’s just some of what you’ll be doing:


  • Taking your place as a core member of an agile team driving the latest development practices
  • Writing code and unit tests, working with API specs and automation
  • Identifying opportunities for adopting new technologies
  • Leading a team of engineers that delivers knowledge management solutions to businesses worldwide

Function Description:

Purpose of the Role: We’re looking for a Sr. Site Reliability Engineer responsible for web application performance, availability and reliability. Candidate is responsible to provide consultation and strategic recommendations by quickly assessing and remediating complex platform availability issues.


Manage Your Card Account SRE is a continuous engineering discipline that effectively combines software development and systems engineering to build and run scalable, distributed, fault-tolerant systems. This role will ensure that American Express internal and external services have reliability and uptime appropriate to users' needs. We also ensure a continuous improvement, while keeping an ever-watchful eye, automated, on capacity and performance.


This role will drive the DevOps mindset which strives to use software engineering to build and run better production systems. You will write software to optimize day to day work through better automation, monitoring, alerting, testing and deployment.


You’ll be expected to work with several Technology partners to identify areas of opportunity within the availability platform and build a solution to automate monitoring solutions for the next generation platform, technology and constant innovations to drive efficiencies. You will be responsible for implementing tracing, monitoring, tooling solutions to maximize the performance and availability of our Web applications.


This is an opportunity to work in one of the best Technology units to help improve customer experience for American Express digital assets and influence how millions of people interact with their cards, their merchants and their money.



2+ years of hands on experience on configuring Splunk dashboards, Alerts setup

Good understanding of cloud technologies such as Kubernetes, Openshift

Knowledge of server-side technologies such as WebSphere, JBose, NodeJS

Experience with building Rest APIs, API Integration, and Web Services is preferred

Monitoring and analyzing PMI data

Hands on experience on enterprise tools set such as Grafana, Dynatrace, AppDynamics, BMC, etc.

Knowledge on Unix shell scripting, PERL or Python programming is preferred

Experience in handling DDoS/BOT attack

Working experience on network rules creation, load balancer configurations, network packet analysis

Analytical knowledge and exposure on root cause identification using analyzer tools like IBM support assistant, Splunk etc.

Good understanding of Linux OS commands

Experience on supporting three tier architecture which includes exposure to databases such IBM DB2, Couchbase, Mongo, Redis etc.

Certificate Management automation - Message signing, SSL, etc.

Exposure to ITIL processes is preferred

Exposure to enterprise platform migration from dedicated to cloud environment is preferred


Academic Background: BS or MS degree in computer science, computer engineering, or other technical discipline, or equivalent 3-6 years of work experience in DevOps - Java/J2EE/REACT JS applications

Behavioral Skills/Capabilities:

Enterprise Leadership Behaviors

            Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective

            Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential

            Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage 

ReqID: 19014914
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Aug 12, 2019, 1:33:32 AM
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