Product Designer

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Job Description

Don’t just follow digital trends, Help create one. 

The American Express Mobile Team are looking for a talented and passionate mobile product Designer to join our team in London. The successful candidate will have experience with digital initiatives and the ideation & development of mobile products and services.


The Global Mobile team is responsible for the product strategy, UX/UI and delivery of mobile apps for American Express Card members globally. This includes the Amex Mobile app available on iOS and Android in 20 markets around the world and used by millions of customers each month. Our team is a combination of high-performing design, product and marketing teams who are responsible for the definition and delivery of features in the Amex App – bringing data-driven and customer focused insights into our design & development process.


The product Designer will work with Senior Designers from concept to completion of product work streams for the American Express Mobile App team based in London. The candidate will be responsible for delivering user-based outcomes in the mobile product portfolio in the new London design team.


  • Empathize with your users by observing research labs

  • Empathize with our internal partners to understand business goals

  • Contribute to resource gathering exercises such as design and content audits, competitive analysis, and stakeholder interviews

  • Participate in cross-functional workshops such as co-creation, empathy mapping, and journey mapping exercises

  • Synthesize user needs and business objectives to formulate testable prototypes and validate our hypotheses

  • Ideate and prototype in both hi- and lo-fidelities using Sketch + Invision

  • Create any required supporting documentation such as user flows, personas, service blueprints, etc. in accordance with Lean UX best practices

  • Collaborate with your fellow designers, UX writers, UX researchers, product managers, and engineers to translate product requirements into useful and usable experiences ensuring adherence to design best-practices and brand consistency

  • Use and contribute to our design language

  • Be an active member in our larger Design@Amex team culture!

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


  • Service Design / Design Thinking

  • UX / Interaction Design

  • UI / Visual Design

  • Communication and Collaboration with Product, Engineering, Business peers and other Stakeholders

  • Clear and current understanding of the existing and future capabilities of the iOS and Android mobile platforms

  • Proven experience within the industry

Why American Express?

There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.


To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on or 00800 83 000038 (for Russia based candidates 810 800 83 000038).


ReqID: 19015175
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Nov 28, 2019, 10:16:56 AM