American Express Careers

Analyst - Risk Management

Gurgaon, India
Operations Risk Management

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Job Description

About American Express
American Express is a global services company that provides consumers and businesses with exceptional access to products, insights and experiences that enrich lives and build business success.
We make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services through innovative payment, travel and expense management solutions.

Working at American Express

Experiences That Back You
What you choose to do for a living is one of the most meaningful decisions you can make. At American Express, our job is to help you excel at yours. We provide experiences to become a great leader, a world of opportunities to grow your career, and an inclusive culture to help you thrive. Because the best way to back our customers is to back our people.

Reasons to Believe
• An iconic global brand, where you can grow as a leader
• Meaningful and rewarding work that is performed with integrity
• A culture of learning in collaboration with great colleagues and leaders
• A unique career journey shaped by your talent and curiosity
• Support and trust to thrive in your career and life

Function Description:
Operational Risk Management is a comprehensive an integrated program. The Operational Excellence team is a key partner to the Enterprise Functions (Finance, HR, GBS, GCO and CA&C) and provides thought leadership to identify, measure, assess, report, monitor and control operational risk exposures facing American Express. It supports business process owners while ensuring all relevant regulatory and legal requirements are met.

A collaborative partnership between a centralized Operational Risk Governance Group (ORGG), subject matter experts (SMEs), business unit partners, and the Operational Excellence teams enables efficient and effective operational risk controls supported by the Company’s Operational Risk Framework. This framework consists of several core components including risk assessment, business and environmental internal control factors and reporting & monitoring.

Purpose of the Role:
The Senior Analyst reports to the Manager, Enterprise Functions Operational Excellence – Reporting and Analytics COE, whose main responsibilities is to provide MIS, analytical support to the Operational Excellence team on PRSAs, Events, CAPs and control rating elements.

• Designs, develops, implements and maintains business solutions / reports / dashboards using Excel / VBA / Tableau/ Python.
Responsible for developing advanced analytical solutions for Business Partners.
• Create the annual PRSA oversight Plan and ensuring the milestones are delivered.
• Maintain appropriate governance activities including business unit level oversight committees and operational risk profile and reporting.
• Ensure process activity and governance (controls) is efficient, effective, and aligned with AXP and the BU’s risk tolerance to prevent negative events from occurring.
• Create and monitor appropriate Key Risk Indicators to proactively identify exposures or control weaknesses.
• Understand and monitor Control Rating Elements on a continuous basis and proactively highlight potential impacts / pressure points to the leadership
• Independently liaise, coordinate and collaborate with Business Partners and Relationship Leads in managing Projects
• Act as Subject Matter Expert in reporting and analytics capabilities
• This role may be subject to additional background verification checks

Critical Factors to Success:
• Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
• Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
• Demonstrate learning agility, make decisions quickly and with the highest level of integrity
• Lead with a digital mindset and deliver the world’s best customer experiences every day


Past Experience:
3+ years of experience in Business Analysis & Analytics
Academic Background:
•A graduate degree in any field is required. However, an MBA or equivalent will be preferred.
Functional Skills/Capabilities:
•Strong analytical capabilities and attention to detail.
• Excellent verbal & written communication and interpersonal skills.

Technical Skills/Capabilities:
• Excel & VBA
• Data Visualization tools – Tableau

•Knowledge of statistical analysis programming languages such as Python / R will be additional advantage.

Knowledge of Platforms:
•Advanced Excel / VBA / Tableau Programming experience is a must.
•Knowledge of statistical analysis programming languages such as Python / R will be additional advantage.
•Knowledge of the operational risk framework will be preferred.

Behavioral Skills/Capabilities:
Enterprise Leadership Behaviors
•Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
•Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
•Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage

ReqID: 19015195
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Aug 12, 2019, 1:43:43 PM
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