American Express Careers

Sales Coordinator - Insurance

Mexico City, Mexico
Client Management & Sales

Job Description

Why American Express?
There’s a difference between having a job and making a difference.
American Express has been making a difference in people’s lives for over 160 years backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

Job Description

The Telemarketing specialist will be responsible to maximize the sales results at the external telemarketing agencies as well as the internal sales teams, which covers price negotiation, team management, design and implementation of the sales scripts, training and monitoring , monthly and annual campaign planification in coordination with local and international teams, coordinate the regular audits done at the TM agencies, report and control of the sales and develop of quality assurance strategy and plans.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


  • Previous experience within sales teams, ideally contact centers.
  • Experience working under pressure with monthly sales objectives
  • Ability to collect, analyze and manage data effectively to drive business strategy and report results.
  • Conceptual thinking skills and ability to identify technical / operational solutions to achieve business effectiveness and targets.
  • Ability to take initiative in identifying and resolving project related issues.
  • Strong written and verbal communication skills (interpersonal, group/meeting facilitation, and executive presentations/communications).
  • Ability to prioritize project tasks and deliverables, utilizing data and strategic analysis to drive business results.
  • Sales experience and ability to negotiate with partners.
  • MS Excel pivot tables and formulas

ReqID: 19015237
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Aug 14, 2019, 2:27:54 PM