American Express Careers

Project Manager – Real Estate / Relationship Lead

London, United Kingdom
Consulting Operations

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Job Description


Don’t just work for a market leading global company. Help grow one.


Global Real Estate and Workplace Services (GREWE) is a staff group within Global Business Services a shared services function solely responsible for planning procuring, designing, building, managing, redeploying and disposing of offices, field locations and service centre portfolio of owned and leased locations. The primary focus is delivering excellent workplace solutions and experiences, for an Amex colleague to do their best work, across the EMEA region.


  • Assists Director Relationship Leader & Strategist EMEA as they sell and obtain BU consensus on Workplace and Real Estate strategies and other solutions for the EMEA portfolio

  • Ensures that real estate solutions are developed from set strategies (e.g. market specific 3-5 year roadmaps), reviewed and approved by Amex, and then implemented by the real estate functional teams.

  • Manages cross-functional projects end-to-end including integrated timeline using the PMO process.

  • Ensures all functions remain on schedule, that issues get escalated and resolved, and that projects and BAU Real Estate Services are delivered successfully.

  • Collaborates with Work Place Mgr, Occupancy Planners and other CBRE team to evaluate potential real estate solutions and then recommend solutions to GREWE and BU.

  • Utilizes, updates and creates change management programs and leverages Regional VPs and VPRLs to drive consensus on recommended solutions (CBRE and AMEX stakeholders)

  • Implements workplace strategies as Amex continues to expand its programme in line with relocation and refurbishment programmes


Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.




  • Global corporate real estate experience in planning and program management and/or project management experience delivering real estate projects

  • Independent self-starter with the ability to drive results and work in a matrix environment

  • Excellent multi-tasking project management skills

  • Exceptional verbal and written communication skills in a multi-cultural environment. Good influencing skills.

  • Strategically minded with tactical appreciation

  • Ability to challenge status quo thinking and develop new, innovative workplace options

  • Ability to deliver world class customer service, navigating complex organisations, and leadership / stakeholder groups

  • Strong leadership, problem-solving

  • Excellent analytical skills, the ability to process large amounts of data and draw out observations, trends, patterns and conclusions.

  • The ability to process data into meaningful presentations including charts and graphs

  • Ability to understand complex technical issues with attention to detail

  • Client focused with a balanced focus between strategic thinking and implementation


Why American Express?

There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.


To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on or 00800 83 000038 (free phone, subject to individual carrier charges). For Russia based candidates on 810 800 83 000038.


ReqID: 19015337
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Aug 15, 2019, 10:53:53 PM
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