Senior Engineering Manager

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Job Description

Why American Express?


There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

Actively provides people-leadership, deep technical knowledge and contributes to the engineering team that will design, develop, troubleshoot, and debug work efforts for customer-facing applications, business applications, and/or internal end-user applications.
People leader for an individual scrum team (or two small scrum teams), span of control of at least eight team members, including both colleagues and contractors; co-located with scrum team and director. Provides technical leadership across application scrum teams.

Software Engineering
• Hands-on engineer with expertise in developing complex, large scale enterprise applications 
• Responsible for technical aspects of software engineering for assigned applications including design, developing prototypes, and coding assignments 
• Partners with customers and other internal teams and technical product managers to deliver improvements to the platform 
• Establish and accepts responsibility for engineering practices across teams for example the code review, build and release process and the effectiveness of the retrospective 
• Empower teams to automate demand driven scalable application deployments in test or production environments 
• Apply specialized knowledge of industry standards or practices to assigned initiatives in order to identify complex and or broad problems and issues and formulate recommendations 
• Collaborates with leadership across teams to define solutions, technical implementation to drive software maturity and practices 

• People Leader to individual scrum team, including B30 colleagues and contractors, dotted line leadership to B35 colleagues in scrum team(s) 
• Promote, empower, and practice servant-leadership 
• Drives the team’s technical improvements and roadmap 
• Takes accountability for the technical maturity of the team 
• Mentor and guide team members to success; identify strengths and areas for growth in direct reports and guides them to grow in their careers while being more productive on the team 
• Nurture an environment of continuous engineering improvement through mentoring, feedback, and metrics 
• Working with Engineering Director to hire top talent for the team


  • Bachelor’s Degree in computer science, computer science engineering, or related experience required; advanced degree preferred • 5+ years of active engineering 
  • 2+ years leadership experience in a complex technical environment and/or comparable experience 
  • Successful design, creation and deployment of one or more enterprise-grade technology assets, including integration of cross-platform solutions in an Agile product environment 
  • Experience with agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories 
  • Ability to set priorities and multi-task in a fast-paced environment. 25-Jun-2019 AXP Internal
  • Hands on experience with automation testing and documentation (i.e. automated, functional, and performance) 
  • Ability to learn and adapt in a rapidly changing environment. 
  • Adaptable to changes in product requirements, organizational structures and business conditions 
  • Engaged with the open source community, demonstrated public speaking, etc
  • Expertise in software engineering as well as with various Agile methodologies such as SCRUM and Kanban 
  • Experience with leading employees including having one on one sessions to provide regular feedback and mentoring 
  • Lead reviews of colleagues' work 
  • Proficient in the common types of software development life cycle • Recent hands-on experience with the primary technology stacks within platform portfolio (relevant frameworks, languages, etc.) 
  • Full understanding of Service Oriented Architecture design principles, execution patterns and performance optimization 
  • Ability to clearly communicate and collaborate well with technical and nontechnical partners 
  • Foundation in design, data structures and algorithms, and strong analytical and debugging skills with customer-facing products experience. 
  • Channel-specific architecture skills as required by the platform, such as web, mobile, voice or interactive media 
  • Able to assess and interview team members to identify and develop talent 
  • Ability to influence technological growth across teams 
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

ReqID: 19015715
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Sep 30, 2019, 9:09:24 AM