Senior Manager - Supplier Enablement (Virtual West)

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Job Description

B2B payments is one of the key growth bets for American Express. In support of this, the Merchant Services – U.S. (MS – U.S.) team’s charter is to drive warm acceptance and help merchants grow. The B2B Supplier Enablement & Development team within Merchant Services – U.S. (MS – U.S.), is focused on unlocking new spend opportunities and increasing B2B volume with new and accepting merchants.


As part of the B2B Supplier Enablement & Development Enablement Team, candidate will be responsible for driving merchant acceptance of American Express B2B Payment Product Suite. This highly visible position collaborates directly with suppliers and buyers, as well as sales and account management channels across GMNS and GCS to sell in and enable American Express B2B volume.  The successful candidate will also partner closely with other teams including Pricing, Implementation, Capability and Technology teams to ensure the success of the business.  This team is focused on supplier enablement for primarily the U.S.  

Responsibilities include:

• Collaborating with GMNS colleagues and suppliers to develop supplier centric strategies to accelerate B2B spend.


• Working with designated GCS clients (buyers) to assess their supplier base and create the Supplier Enablement Strategy including a strong Merchant Value Proposition to drive acceptance of American Express B2B Payments.


• Directly selling key merchants & prospects on the American Express value proposition.


• Managing enablement progress through a lead- management system, ensuring progress and clear path to volume.


• Developing and conducting training sessions to educate internal and external key linkages on B2B payments process and value propositions.


• Partnering to create buyer and supplier communication strategies/plans.



This role may be subject to additional background verification checks.







• Proven success driving results in relationship management, sales or a customer-facing role in a B2B environment required

• Demonstrated ability to influence and collaborate with internal and external constituents

• Strategic, analytical and detail oriented thought leader with hunger for driving results

• Self-starter, innovative and creative performer accustomed to working in a versatile environment; challenger mentality  

• Strong project management and organization skills to effectively manage multiple engagements; Sales pipeline management

• Excellent written and verbal communication skills with ability to communicate at various levels within client organization

• Proficiency in MS Office – especially Excel; familiarity with (MerchantForce)

• Procurement, Finance, AP, AR, and ERP knowledge/experience desired as well as knowledge of B2B payments space

• Bachelors required.  MBA a plus


Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.  




ReqID: 19016098
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Oct 11, 2019, 3:31:33 AM