Product Analyst, Pricing Capabilities

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Job Description

Growing consumer lending is a top priority for American Express.  The Global Lending and Cobrand (GLC) organization is focused on responsibly meeting the borrowing needs of our Customers by developing and managing a suite of innovative lending products and features that meet the evolving needs of our Customers.


The Pricing Capabilities & Operations team plays a critical role in enabling innovation and delivery of this vision by identifying opportunities and driving revenue growth.  The team manages pricing of existing Customers, builds new capabilities to support new lending products and features, and focuses on operational excellence to drive high Customer satisfaction.  The team accomplishes this by partnering closely with business partners such as Product Management, Risk, Finance, Legal, Compliance, Technologies, Servicing, and Operational Risk.

The Pricing Capabilities Product Analyst responsibilities will include a mix of ideation, product development, and project management. Specific responsibilities include:

  • Working with business partners to inform innovative lending and pricing strategies
  • Assessing the feasibility of these strategies with our partners
  • Creating detailed requirements to execute the strategies
  • Owning the execution and delivery of the strategy
  • Assisting in development of user test conditions to assure quality
  • Evaluating the results of product and feature launches
  • Creating a roadmap for future capabilities


  • Curiosity, willingness to explore, to learn, and to apply systems thinking
  • Strong will-to-win, positive mindset, drive to do what it takes to meet deadlines
  • Strong interpersonal skills with the ability to lead and influence cross-functional teams
  • Ability to translate business needs into effective features (requirements)
  • High quality written and oral communication skills and ability to influence business decisions
  • Analytical skills to assess business results and customer impacts
  • Experience in project management and ability to manage multiple projects simultaneously preferred
  • Agile methodology experience preferred
  • Knowledge of Credit Card economics preferred
  • Knowledge of SQL preferred

ReqID: 19016545
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Sep 12, 2019, 10:31:49 AM