Information Security Analyst

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Job Description

Why American Express?

There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

Internet Security Analyst – Proxy ISS
  • Assist with the configuration and development of critical platforms for Internet security and business processes
  • Strong customer service focus to successfully interact with end-users and peer teams
  • Mentor and train junior engineers in processes and tasks related to internet security and proxy technology
  • Solid understanding of controls such as OKTA, AD and Reverse proxy.
  • Experience with rule/policy development, URL/Attachment defense, Anti-Malware, Log Analysis (SEIM) and Tracking, and other general security principles
  • Solid understanding of event correlation and forensic investigation to identify threat vectors and  indicators of compromise (IOC) 
Perform various activities as they relate to Internet Security:
  • Identify gaps and vulnerabilities across the enterprise and remediate or escalate as needed
  • Assist with operational and compliance activities
  • Identify and dispute/report false positives/negatives to vendors
  • Maintain processes and procedures documentation (Run Books)
  • Data analysis of reports and logs to identify root causes of incidents
  • Commitment to continuous process improvement


  • 3-5 years of Information security experience including proxy
  • Ability to manage competing priorities in a fast paced environment; and make data driven decisions
  • Experience working on tickets within an enterprise ticketing system (i.e. ServiceNow)
  • Experience with internet security concepts DNS, DKIM, DMARC and S/MIME encryption and Certificate Management
  • Solid Security and Networking experience- TCP/IP, Firewalls, DNS, SMTP, HTTP/S, PKI, Load Balancing
  • Technical understanding of certificates, encryption, SSL and TLS
  • Understanding of SAML/SSO, javascript, HTML and CSS
  • Data analysis of proxy log, security logs, or reporting data in Excel or Access
  • Experience supporting and trouble-shooting web isolation or CASB a plus
  • Linux, regex, scripting, Active Directory and LDAP knowledge a plus
  • Ability to communicate technical topics with business and technology peers
  • Ability to follow processes and methodologies in support of business and security objectives
  • Strong written and verbal communication skills
  • Ability to collaborate with technically and culturally diverse teams
  • Ability to support 24x7x365 on-call rotation as needed
  • Financial/Banking experience preferred 
Educational requirement:
  • Bachelor’s Degree in Management Information Systems, Information Security, or Information Technology, or equivalent work experience required 
Preferred Additional:
  • Industry recognized security certifications including CISM, CISSP, CSSLP, and CEH are considered a plus.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. 

ReqID: 19016670
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Sep 9, 2019, 12:58:15 PM