Rep I-Customer Service (VB)

Job Description

Why American Express?
 
There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.


JOB DESCRIPTION
  • Process applications in GNA to approve, decline or cancel requests
  • Review documents to validate customer information
  • Analyze information from other sources to approve or decline requests
  • Review requests to detect fraud indicators
  • Follow New Accounts policies and procedures

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Qualifications

  • Approval from your TL
  • Time Management and Organizational Skills
  • Keen attention to detail in analysis, and documentation
  • Computer and internet research skills
  • Effective communication and excellent writing skills
  • Self-Motivated person
  • Availability
  • Problem Solving and Negotiation Skills

  • No Active Counseling /PIP


ReqID: 19016812
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Sep 11, 2019, 2:13:33 PM