American Express Careers

Digital Marketing Coordinator

Mexico City, Mexico
Digital Commerce Marketing

Job Description

Position in charge of two of the most important lending products in Mexico market, Dynamic Installment Payment Plan and Credit Line Increases. She or he will be responsible of the fastest growing channels: The Digital Channels, cross selling efforts, as well as the marketing plan for all channels that will help to achieve channels goals.

Position requires constant follow up to reports in a daily, weekly and monthly basis, to implement activities, actions and strategies for different teams to achieve goals. Data analysis, fast learning, ability to work with uncertainty and negotiation skills are required for this position.

In charge of communication strategy for all channels, incentive sales strategy for internal and external channels. Constant follow up on each campaign to assure functionality, communication with Client Services cases and/or other possible scenarios to consider training or communication.

Sales volume is the most important Key Performance Indicators for this position, all the responsibilities listed above are the tools that will help him to meet the targets to exceed the plan. Continuous improvement, proactive, creative, fast learning, negotiation and analytical thinking is necessary to solve daily difficulties as operative, communications and technical issues.

The position will have constant communication with central teams to follow up on central or new initiatives to incremental sales and revenues.

Why American Express?
There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


Understanding of American Express card products, services and benefits and/or understanding of the Financial Services Industry. Proven experience in managing sales target and digital campaigns successfully, analysis and reporting skills are needed. Proven ability to independently manage multiple initiatives and coordinating efforts within across teams (internal & external partners) to drive results, collaboration and influencing skills. Ability to drive customer interest and engagement through innovation and creativity. Excellent interpersonal, oral and written communication and presentation skills required Team player with a positive attitude and ability to adjust to changing priorities Fully bilingual (Spanish/English)

ReqID: 19016854
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Sep 13, 2019, 10:42:50 AM