VP, Global Business Consulting

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Job Description

Global Business Consulting (GBC) is a team within the American Express’ (AXP) Global Product Management (GPM) organization supporting Global Commercial Services (GCS). The team leverages our global data and capabilities, industry benchmarks and best practices, and proprietary tools to enable our Large Market (LM) and Global (GCG) client base to run best in class expense management programs. Customers count on our solutions and expertise to streamline operations, create efficiencies, and unlock growth opportunities that can position their business for future success.

The Vice President, Global Business Consulting is responsible for setting the strategy and defining our consulting services roadmap, delivering both tailored and scalable solutions, managing a portfolio of global clients, and leading a global team of consultants. This is a unique opportunity to lead a high-performing, dynamic team that is an essential and growing part of our global value proposition to our commercial clients.

Key Responsibilities:

  • Manage and enable ~50 person Global Consulting team located in the Americas, EMEA and JAPA

  • Define the vision, strategy and roadmap for Global Business Consulting

  • Ensure the high-quality delivery of new and existing consulting engagements through:

    • Identifying and anticipating key client needs and understanding future industry and marketplace trends surrounding payments and expense management

    • Developing and advancing a market leading suite of consulting services

    • Delivering custom consulting as well as scalable tools and solutions that can meet the needs of our clients across segments

    • Managing consulting operations to effectively plan, resource and execute engagements for success

    • Leading partnerships with key stakeholders such as Sales, Client Management, and Data and Insights capability teams to support the delivery of value-add consulting engagements

    • Coaching and developing a global team of consulting talent

  • Further embed Global Business Consulting as a core feature of the Commercial Services value proposition by clearly defining, quantifying, and marketing the value of consulting services

  • Manage the team’s P&L

  • Ability to travel ~20% within US and to International markets



  • Strategic thinker who can establish long term roadmap and drive near term focus and execution
  • Ability to lead with a client centric approach and external mindset
  • Structured problem solving skills with ability to teach others
  • Strong analytical ability and financial acumen

  • Stellar client presentation and sharp communication skills

  • Project management expertise and discipline
  • Proven expertise in establishing and growing senior level client relationships

  • Action based self-starter and collaborative team player

  • Strong grasp of B2B and commercial payments landscape and industry trends

  • Demonstrated capability of leading and developing large teams across multiple locations / geographies

  • Ability to travel ~20% within US and to International markets


Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. 

ReqID: 19017099
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Sep 13, 2019, 1:24:18 PM