Project Management Specialist

Job Description

From our high employee satisfaction ratings to our many workplace awards, American Express is consistently recognized as a great place to work by people around the world.

Global Contracting Centre of Excellence (“COE”) is looking for an experienced Project Management Specialist (PA) to assist the management and tracking of complex Client Contract Changes on a global basis. 

Each country can be subject to legal, operational, regulatory or compliance related changes to their suite of Card issuing agreements. The COE is in start-up phase so this is an exceptional time to join and influence its direction. It is led by a Director level position. 

In this role, you will support the Director in partnering closely with the our Commercial Card business globally, specifically marketing, Compliance, General Council and product teams to track and oversee all template changes with business tools designed fit for purpose.


  • Project Management qualifications or minimum 5 years project management experience within the payments industry.
  • Detailed knowledge of GCS commercial card products an advantage.
  • Demonstrated experience and ability to interact with clients at all levels of the organization including C level executives. Ability to view issues from a customer lens.
  • Relationship management and negotiation skills.
  • Strong process and Project Management skills together with a demonstrated results orientation (setting targets, prioritization, personal accountability) and proficiency with metrics and KPIs.
  • Strong collaboration, influencing and communication skills. Ability to articulate complex and abstract ideas clearly and simply.
  • Experience working in a global/matrixed environment
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Why American Express?

There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

Tags: CPS
ReqID: 19017960
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Oct 1, 2019, 8:29:38 PM