Sr Infrastructure Engineer I - Oracle DBA + Oracle EBS DBA

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Job Description

Why American Express?

There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.



            Enables the technical delivery of a set of projects


            Works with the application teams to design, manage the acquisition, installation and configuration of the technical components of the solution, and manage the day-to-day operations of the local and deployed instances of the solution


            Responsible for ensuring that infrastructure solutions adhere to technical standards




Organizational Context


Member of an infrastructure product engineering team reporting to an Engineering


Director, extended member of software product engineering team




Key Responsibilities


            Work closely with application teams to define, frame and capture business needs


            Participate in the infrastructure design and selection process


            Align customer needs to the evolution of the platform product roadmap


            Oversee the diagnosis and correction of infrastructure problems


            Provide internal analysis and support to ensure proper escalation during outages or periods of degraded system performance


            Conduct infrastructure performance and security assessments


            Support the certification and accreditation of infrastructure on customer networks


            Provide value-added solutions for business, both tactically and strategically


            Lead customers to understand how current or envisioned processes align to industry best practice


            Define processes, documentation and engineering diagrams for technical and operations support


            Prioritize, complete and oversee projects within budgetary and scheduling guidelines


            Ensure issues are identified, tracked, reported on and resolved in a timely manner


            Responsible for the quality of deliverables in terms of the technical design, implementation, testing and adherence to technical compliance standards


            Provide lead support and direction to the team responsible for the overall health and maintenance of all infrastructure assets




Scope of Impact/Influence


            Responsible for the infrastructure platform and supporting technology


            Leads the design, build, enhancement and integration of infrastructure with AET


            Plays an integral role in building and enhancing infrastructure in terms of robustness, scalability, availability and efficiency

            Leadership accountable for team completing assigned tasks an


Education & Experience

            8+ years of experience with systems analysis/programming, incorporating: design methodology, Infrastructure operations support or engineering

            5+ years of experience as an Oracle Database Administrator

            5+ year experience with Oracle E-Business Suite 12.1 or later. 

            EBS migration experience required.

            Experience with Oracle Cloud a definite plus

            Bachelor’s Degree in computer science, computer engineering, or equivalent work experience



            Specific technical experience working with one or more of the following areas:

            Oracle Engineered Systems including but not limited to: Exadata, Database Appliance and ZFS Appliance

            VMWare, Oracle VM, Unix, Citrix, Linux, Windows

            Experienced knowledge of one or more of the following:

o            Infrastructure and server theories, principles, and concepts

o            Application infrastructure and standards

o            Networking fundamentals

o            Storage management (i.e. SAN) design and support

o            Databases (i.e. IMS, DB2, SQL Server, Oracle, MySQL, MS Access, etc.)

o            Middleware technologies (i.e. WebLogic)

            Experienced knowledge using the core tools used in the planning, analyzing, designing, building, testing, configuring and maintaining of assigned application(s)

            Core knowledge of platform delivery methodology (Agile, Scrum, Agile XP, Test-Driven Development, Waterfall, etc.)


Core Competencies


            Agile Practices

            Emerging Technologies

            Programming Languages and Frameworks

            Programming/Software Development

            SDLC Methodologies and Practices

            System/Platform Domain Knowledge

            Systems Design

            Systems Installation/Decommissioning

            Systems Integration



            Business Analysis

            Capacity Management

            Change Management

            Release and Deployment

            Requirements Definition and Management

            System Software


            Adaptive Communication

            Analytical Thinking

            Coaching and Mentoring


            Documentation& Technical Writing

            Industry and Company Knowledge

            Problem Solving

            Technology Industry Trends

Performance Amplifiers


            Collaboration& Teamwork

            Continuous Improvement

            Growth Mindset

            Learning Agility

            Open Communication

            Servant Leadership

ReqID: 19018289
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Oct 9, 2019, 5:03:05 AM