Talent And Leadership Coordinator (Temporary Position 6-9 months)

Job Description

Within our organization, the Telesales & CCLM Business Strategy & Project (BS&P) team’s mission is to deliver the best-in-class support to the Sales organization providing sales insights, reporting and analytics, project management, business planning and leading business transformation opportunities.


Within BS&P, the Recruiting & Leadership role will support the business in providing an in-house recruitment service as well as develop current and future leaders.


The successful candidate will manage the entire recruitment process from receipt and review of open vacancies, candidate search and approach through to advising on selection processes, being the linking point between managers needs, recruiting agencies and HR Spain.

  • Prioritizing recruitment activity to ensure highest impact vacancies for OPC are hired first

  • Minimizing cost to hire without impacting quality of candidate or time to hire by avoiding agency use where possible

  • Using candidate search skills and resources to minimize agency spend in the business and proactively headhunting suitable candidates, including use of social media, LinkedIn, employee referral scheme etc.

  • Designing and placing adverts ensuring the most effective recruitment advertising approaches are taken

  • Overseeing and contributing to the development and maintenance of applicant tracking system and ensuring it is used to its maximum potential to support the recruitment function

  • Providing accurate and timely weekly reporting

  • Develop a talent mindset and use best-practice processes and tools for attracting, retaining and developing key talent

Accelerate the pace of leadership execution, raise the level of their team’s energy, and ensure greater follow through:
  • Focus on the right development targets to improve their leadership effectiveness in the short- and long-term

  • Engage with the HR team and managers across OPC to help to undertake evaluation of post-delivery of learning and development initiatives to ensure we can report on overall effectiveness of programs.

  • Managing development leadership programs in conjunction with other members of the HR team

This is an excellent opportunity for an individual to gain deep understanding of the GMNS organization, develop and refine strategies and specific recruitment solutions, and work with exposure to and insight from GMNS leadership. The ideal candidate will quickly develop relationships and position him/herself in an advisory role to identify opportunities, analyze complex variables and create strategies that enhance sales and client management performance.


This role is for an ambitious self-starter who is comfortable working within ambiguous parameters in a dynamic organization.


To achieve success in this varied and exciting role, you will have exceptional attention to detail, a creative and adaptive mind, and ability to look after a wide variety of vacancies.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


  • English Language is required (CEF Level C1 or C2). Additional languages is highly recommended. Ability to communicate in a clear, concise, articulate manner

  • Previous experience in Recruitment and Leadership programs management required

  • Bachelor's degree or higher (preferred). Knowledge of recruiting approaches

  • High level of MS Office (Excel and PowerPoint)

  • Ability to think creatively and to work as part of a team

  • High level of integrity, accountability and willingness to learn and adapt to changes

  • Strong time management, problem solving and planning skills

  • Proven ability and desire to challenge the status quo, and flexibility to work within “white space”

  • Track record of developing winning strategies and converting them into clear plans for execution

  • Results-driven mindset with the ability to work under pressure, navigate through ambiguity, and balance multiple priorities

  • Proven ability to build relationships across various stakeholders and influence without authority on high visibility projects. Demonstrated experience in building community and/or channel engagement (preferred)

There’s a difference between having a job and making a difference.


Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.


Proud to be recognized by Great Place to Work España - Ranked 2nd of overall Best Companies 


ReqID: 19018475
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Oct 9, 2019, 11:16:59 AM