HR Administrator II

Job Description

Why American Express?


There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.




Advice and support employees to help resolve workplace issues and interpret policies

Advice and support leaders in managing employee conduct and performance

Deliver comprehensive solutions to support business strategies that impact people


This role may be subject to additional background verification checks.

Months in their actual position:
For level 25 to 30: 12 months.
For level 30 to 35: 18 months.
For level 40 to 45: 24 months.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


Job Responsibilities:

  • Able to influence LOB leaders about flexibility issues.

  • Handling Employee grievances

  • Ensure 100% of Policies interpretation

  • Will provide HR support and consultation in ER topics as well as partner with other Center of Expertise

  • Impeccable Labor suits management

  • Assists with the daily implementation and administration of the employee relations programs.

  • Sense of urgency
  • Planning and Organization

  • Innovative and ability to improve HR practices

  • Analytic thinking
  • Effective communication skills

  • High negotiation skills
  • Values advocate
  • College degree or equivalent experience.


Technical Skills:

  • Basic knowledge of Human Resources disciplines

  • Basic knowledge of employee/labor law in Mexico

  • Well-developed personal computer and Internet skills

  • Great performer in Excel

  • Data Driven and Analyze information.

ReqID: 19018596
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Oct 11, 2019, 3:51:47 PM