Scrum Master

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Job Description

Are you excited about Agile? Do you have a passion for people and teams? How do you ensure stakeholders don’t over-influence the team? Can you strike up a good partnership with a product owner to the benefit of the product and the Enterprise?


How do you make a team better? What kinds of waste and friction have you seen that needed removing? What tends to go wrong?


With a passion for improving teams from good to great, you’ll want to get involved, share your knowledge with the product team and community of practice for Scrum Masters and Coaches and learn together.


We want our teams to work together, reducing impediments and dependencies for the benefit of our customers. We are building a great culture that we are proud of and in which everyone is expected to play a part. If this sounds like something you’d enjoy, come and be a part of it today!



  • Passion and desire to servant lead, coaching the team(s) to self-organization and embrace empowerment

  • Facilitate Scrum events as requested or needed and provide feedback to the team(s)

  • Work to remove blockers so that the team(s) can operate efficiently

  • Guide the Product Owner to sustain the Product Backlog and maximise value

  • Contribute to the resolution of wider train and organisational impediments that impact the team(s)

  • Work with Leadership, the Release Train Engineer and other Scrum Masters helping to drive cultural change and increase effectiveness using a variety of agile methodologies

  • Doing everything possible to ensure delighting customers

  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving

  • Facilitating getting the work done without coercion, assigning, or dictating the work

This role may be subject to additional background verification checks.


  • Can demonstrate experience and a passion for playing the Team Facilitator/Scrum Master role within an agile environment applying agile / lean principles, practices, and theory

  • Demonstrate skill and knowledge of servant leadership, facilitation, continuous improvement, empowerment, self-organisation and ways to increase transparency

  • Experience with Agile at scale frameworks (SAFe, LeSS, DAD etc.) preferred but not essential

  • “Communication is king” – i.e. the successful candidate must be confident in communication strategies and approaches and be able to adapt method to suit the environment

Desirable skills or qualities:

  • Be a pro-active, self-motivated, confident person with good organisational and communication skills

  • Strong attention to detail

  • Must be able to engage all levels and fit into the team culture

  • A passion for working with colleagues and getting the best out of them

  • Ability to be diplomatic while in negotiations & troubleshooting

  • A first level Scrum Master certification (CSM, PSM I) or any other relevant agile qualification is not essential - having a passion for the role is

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on or 00800 83 000038 (free phone, subject to individual carrier charges). For Russia based candidates on 810 800 83 000038.


ReqID: 19019434
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Nov 25, 2019, 6:24:28 AM