HR Lead (Talent, Learning & Culture)

Job Description

American Express:
An iconic brand where you can grow as a leader

Since the beginning, American Express has been defined by its ability to innovate, evolve, disrupt and take risks. What has remained constant throughout this history of transformation is our dedication to our customers, to our colleagues, and to the values on which American Express was built: integrity, quality, respect, and community.  

American Express is one of the most respected brands around the world. Our open, creative, and collaborative culture is a big part of why we regularly win best workplace awards all over the world.  So if you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career at American Express.

Support and trust to thrive in your career and life

Our mission is to give our Card Members and Merchants a level of service that goes above and beyond their expectations every day. We are advocates for our customers, designing creative solutions to meet their needs, and aiming to become essential to them by providing differentiated products and services to help them achieve their aspirations. 

What you choose to do for a living is one of the most meaningful decisions you can make. At American Express, our job is to help you excel at yours. We provide:
  • Experiences to become a great leader
  • A world of opportunities to grow your career
  • An inclusive culture to help you thrive
We support you professionally and personally, because the best way to back our customers is to back our people.

The Role & Responsibilities:
Meaningful, rewarding work performed with integrity
The role will contribute to and deliver against the Philippines Market Colleague Plan aligned to Asia Pacific and Global HR goals. The successful candidate will be an active and key contributor to the Philippine Market HR team.
In partnership with the Market HR Manager, the rest of the Market HR team, and the HRBPs and COEs as appropriate, the role will be primarily responsible for:
Local Talent Planning:
  • Lead and execute the market specific talent management strategy to drive business priorities that is on-going and transcends the talent processes;
  • Embed a culture that enables and facilitates talent spotting, talent advocacy and brokering for local and cross market moves.
Colleague Development
  • Identify the collective development needs of the market through learning needs analysis and insights from talent reviews, leadership insights and colleague feedback;
  • Lead and execute the market specific development strategy for the high potential talents and the broader colleague base;
  • Partner with global COEs to ensure global strategy is inclusive of market needs.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


Skills and Qualifications:

Unique career journey shaped by your talent and curiosity
  • Some working knowledge/applied experience in Talent Management;
  • A proven self-starter – Someone who could hit the ground running;
  • A passion for, and experience in, the delivery of premium customer service;
  • Ability to build relationships in a diverse environment and effectively engage with stakeholders across different levels of the organization;
  • Superior communication/interpersonal skills with the capability to influence stakeholders;
  • Proficiency in Microsoft applications such as Word and Excel.

Preferred Skills and Qualifications:

  • Bachelor’s Degree or equivalent with 5 solid years of experience of relevant experience in Talent Management / Learning / Leadership & Development / HR Consulting;
  • Previous experience managing end to end HR projects in a fast paced environment;
  • Experience in supporting progressive talent expansion and advancement, talent reviews, high potential assessment development, etc.

Additional Details:

  • Location: Bonifacio Global City (Taguig);
  • Workplace Flexibility: Rotating (with some flexibility);
  • American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives

ReqID: 19019638
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Nov 4, 2019, 3:25:56 AM