Do the right thing for our customers, our company and your career.
Credit Bust Out
You will be part of a team that delivers world class results, both for Card Members and the business. In your role you will:
Use a variety of internal and external risk assessment tools to pre-empt potential high credit loss accounts
Assess the risk of false applications
Conduct reviews of card accounts to assess company risk by determining linkages to other accounts, previous personal history, patterns of spend and known indicators
Take preventative action on accounts in a timely and accurate manner by placing the appropriate blocks on cards;
Escalate all high value, high risk accounts to the Team Leader or above for early warning purposes
Work to the highest standards with a balanced delivery of both customer experience and shareholder value
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
American Express are pleased to offer a competitive international relocation package for the right candidate that possess the correct right to work in the UK. Further details and conditions will be shared on application.
For this role, prior experience in Credit / Fraud preferred and Commercial experience would be an advantage:
English speaking role
An excellent communicator with exceptional interpersonal skills
Highly assertive with an accomplished telephone manner
Confident taking initiative and making difficult judgement calls
Able to use negotiation and relationship management skills to provide win-win outcomes
Highly self-motivated, results-oriented and positive
A team player
Well-presented and professional
Passionate about American Express and customer service
Monday to Friday 9am - 5pm, 35 hours per week
Why American Express?
There’s a difference between having a job and making a difference.
Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.
To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on email@example.com or 00800 83 000038 (free phone, subject to individual carrier charges). For Russia based candidates on 810 800 83 000038.
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Nov 28, 2019, 11:59:29 AM