Technical Project Manager

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Job Description

Why American Express?


There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

 

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

 

Purpose of the Role:

As a Project Manager / Scrum Master act as a custodian for the Agile process and ensure all scrum processes are applied

You will be a key facilitator for the offshore delivery team in professional services and co-ordinate between other internal teams within the organization

Your technical competency, project planning & execution skills are critical to project success

Serve as Project Manager / Scrum Master for one or more projects providing guidance to the teams on Scrum values, practices, rules and facilitate discussion, decision making, and conflict resolution

 

Responsibilities:

Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers.

Guiding the team on how to get the most of out self-organization.

Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.

Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.

Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.

Facilitating getting the work done without coercion, assigning, or dictating the work.

Facilitating discussion, decision making, and conflict resolution.

Assisting with internal and external communication, improving transparency, and radiating information.

Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog.

Providing all support to the team using a servant leadership style whenever possible, and leading by example.


Qualifications

Must have risen to a Project Manager / Scrum Master role from a technical background – Development / Quality Engineering

Knowledge and/or experience with widely successful Agile techniques: User Stories, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing etc.

Any of the Scrum Alliance CSM certification / PMI's Agile Certified Professional (ACP).


ReqID: 19020904
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Dec 2, 2019, 4:43:32 AM