Project Analyst

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Job Description

This is a Band 30 Role

Why American Express?

There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people. Come join us and realize your potential.

Overview:
CFN is a global network and Dispute Analytic team leads the strategic thinking and work closely with multiple stakeholders within the CFN Leadership team. Hence, we seek creative and innovative people, who are willing to join us in the challenges of the business and are committed to provide superior service leveraging MIS/ Reporting, Statistics & Analytics knowledge & experience.
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope & schedule using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Create and maintain comprehensive project documentation
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Develop comprehensive project plans to be shared with clients as well as other staff members
• Use and continually develop leadership skills
• Attend conferences and training as required to maintain proficiency
• Perform other related duties as assigned
• Develop spreadsheets, diagrams and process maps to document needs

Requirements
• Proven working experience in project management
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skill
• Solid organizational skills including attention to detail and multitasking skills
• Strong working knowledge of Microsoft Office
• Project Management Professional (PMP) / PRINCE II certification is a plus
• Bachelor’s Degree in appropriate field of study or equivalent work experience

Shift Window- 7am-10pm


Qualifications

• Proven working experience in project management
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skill
• Solid organizational skills including attention to detail and multitasking skills
• Strong working knowledge of Microsoft Office
• Project Management Professional (PMP) / PRINCE II certification is a plus
• Bachelor’s Degree in appropriate field of study or equivalent work experience

Shift Window- 7am-10pm



ReqID: 19021425
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jan 8, 2020, 11:26:53 AM