Collection Support Staff

Job Description

Why American Express?

As an employee, you can expect challenging work, with purpose. Be more than just your job. Be the voice of inspiration and transform the way the world does business for a living. By joining American Express, you are choosing to become a part of the dynamic team that is recognized as Thailand's "Best Employer 2019"

There’s a difference between having a job and making a difference.
American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. Wenhave their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.
  • Update dailay OA Activity into Database and WCC
  • Generate confirmation letter to CM as request
  • Loading reports and save to G Drive
  • Distribute Agency Daily Referral report, Warning Report, GRCC reports to OA.
  • Process to retrieve original applications from warehouse and prepare legal documents for OA
  • Contact merchant for sale slip (replaced application) in case Application could find out
  • Manage Legal Document Database
  • Court file handling and process to Database
  • Support OA on daily inquiry
  • Process monthly Inventory Reconciliation and refer D/P to adjust credit balance by batch
  • Daily review email in Collection inbox and action properly
  • Back-up and support team when on leave such as Invoicing, JMT/Balance Calculation
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations


  • Computer literate with proficiency in Microsoft Office, particularly Excel and Powerpoint.
  • Good self-discipline, able to work to deadlines and handle multiple tasks.
  • Ability to work across multiple cultures and commercial environments.
  • Good interpersonal skills
  • Demonstrate maturity and patience when handling difficult situations.
  • Strong team player.
  • Fair communication skills in English.

ReqID: 19021725
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Dec 24, 2019, 2:38:49 AM