Senior Analyst, Loyalty Business Development

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Job Description

The Global Loyalty & Benefits Center of Excellence, within the Global Premium Products & Benefits organization, is responsible for setting the enterprise-wide vision for card benefits and loyalty programs that leverage our partnerships, marketing assets, and capabilities to create a global, market-leading approach to loyalty.


The Senior Analyst, Loyalty Business Development will support the organization’s efforts to drive partner sourced value and create new revenue opportunities via the expansion of existing and the creation of new loyalty channels – unlocking meaningful value for Card Members, merchants and American Express.  Specifically, this role will support the overall strategy as it relates to loyalty, including managing a pipeline, packaging up assets, and supporting the go-to-market strategy. Business Development efforts will support Card Product refreshes across business units, partnership strategies to appeal to Card Member passion areas, and the evolution of Membership to include paid and earned value.


This role will work across the team as well as cross-functionally with several groups across American Express including GPPB, GCS, Cobrand and Lending Card Product Management, Membership Rewards, Global Merchant Services, Finance, Marketing, Global Advertising & Brand Management, and more. 

Key responsibilities:

  • Support the development of negotiation and go-to-market strategy for merchant funded card benefits and loyalty initiatives
  • Support business development strategy and overall leadership team

  • Support the management of relationships post-launch and support key existing partnerships as needed; marketing execution and reporting

  • Cultivate strong working relationships across the Blue Box to drive results

  • Project manage key enterprise initiatives and support broader team as required


Why American Express?

There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.



  • The ideal candidate is a curious, strategic, flexible, and results oriented individual

  • Proven track record of driving results and ability to project manage and support execution of team strategy

  • Ability to build relationships, influence, and collaborate effectively with cross-functional teams and individuals at all levels

  • Strong analytical, business & financial acumen with ability to draw insights from data

  • Roll-up your sleeves attitude with eagerness to problem solve

  • Project management skills and the ability to manage multiple priorities/projects

  • Exceptional verbal and written communication skills; strong PowerPoint and Excel skills

  • Business development / sales experience a plus

  • Broad knowledge of marketing and systems (i.e. Meridian)

  • BA/BS and 2+ years work experience preferred

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

ReqID: 20000379
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jan 13, 2020, 10:34:54 PM