Channel Sales Manager

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Job Description

 About American Express:
 We are a Global services company and the world’s largest Card issuer.
Our direct relationships with millions of consumers, businesses and merchants worldwide—combined with our leading edge marketing, information management and rewards capabilities—enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests


Job Responsibilities:

This position is responsible for driving business through the sales team comprising front-line relationship officers. Being a people leader position, the candidate is also responsible for coaching and development of the sales team, ensuring appropriate sales processes are followed, and the highest levels of controls and compliance are adhered to. The duties and responsibilities of this position include:
1. Driving business through defined channels of acquisition
2. Ensuring All Performance Standards Are Met Viz.: •Sales Results •Business
    Targets •Controls and Compliance •People Development
3. Team Handling: •Monitoring And Evaluating Team
    Performance •Acquiring and Developing New Talent •Ensuring On-Going
    Team Coaching and Development •Creating A Culture That Motivates,
    Empowers And Retains Talent
4. Focus on the Key Metrics • New Card Acquisition (NAA) From the Sales
    Team • Cost Of Acquisition • % Of Acquisitions That Are HVCM • First Year
    Attrition Rate • Deployment Of People Practices Such As PMP, Coaching &
    Feedback • Attrition Of Team Members • Controls And Compliance
5. Obtaining and analyzing market intelligence & implementing market share    

6. Build a strong premium sales team, which is focused on acquisition of 

    premium prospects through consultative selling approach instead of push    

    sales culture. Focus on strong relationship oriented approach
7.Build a strong Sales culture that reflects and strengthens the Amex Brand – 

  customer experience at every touch point



MBA With 4 Yrs Of Relevant Experience Or Graduate With 4.5-5 Yrs Of Relevant Experience.
• Minimum 2 years of team management experience
• Excellent Inter personal and communication skills.
• Preferably from Retail, Banking, Insurance & financial services sector.
• Strong Relationship & Influencing Skills

ReqID: 20000791
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jan 15, 2020, 8:23:18 AM