Manager, Risk Management

Job Description

  • The incumbent will be responsible for driving profitable business growth and strengthen risk controls without adverse surprises while providing an outstanding customer experience for proprietary and network customers in Hong Kong.
  • Optimizing application of risk management for the Proprietary (Credit Card, Charge Card) and Network portfolios to ensure strong credit performance and delivery of aggressive financial commitments and key customer goals in Hong Kong.
  • Effectively collaborating with colleagues across multiple lines of business or leading a big team in a matrix environment including Marketing, Operations and Risk Management to develop, enhance and implement winning proprietary and network business strategies for risk management processes with enterprise thinking and external perspective including new product development and acquisitions/underwriting through to customer management strategies.
  • Position requires strong ownership and analytical skills to perform data analysis, create winning strategies independently and communicate effectively. Be able to identify issues at early stage; find opportunities for business growth and risk process enhancement with the courage to challenge the status quo and execute quickly in a flawless manner.


Minimum Qualifications

  • Strong quantitative skills with experience to lead, perform analysis and develop winning strategies independently. 
  • Track record of driving results with strong ownership, thought leadership and problem solving skills.
  • Self-starters with ability to manage multiple initiatives simultaneously.
  • Demonstrated strong collaborative skills and able to work effectively in a matrix environment.
  • Be able to take risk and make quick and effective decisions with balanced and external views when empowered
  • Effective communication and presentation skills with active listening and the ability to influence others
  • MBA or a graduate degree in quantitative or engineering field is required. 

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


Why American Express?


There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.


Don’t make a difference without it.

Don’t live life without it.


ReqID: 20001111
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Feb 24, 2020, 2:34:41 AM