Access Management Lead

Job Description

Why American Express?

There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.


We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it. 

An iconic brand where you can grow as a leader
Since the beginning, American Express has been defined by its ability to innovate, evolve, disrupt and take risks. What has remained constant throughout this history of transformation is our dedication to our customers, to our colleagues, and to the values on which American Express was built: integrity, quality, respect, and community. 
American Express is one of the most respected brands around the world. Our open, creative, and collaborative culture is a big part of why we regularly win best workplace awards all over the world.  So if you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career at American Express.
Support and trust to thrive in your career and life
Our mission is to give our Card Members and Merchants a level of service that goes above and beyond their expectations every day. We are advocates for our customers, designing creative solutions to meet their needs, and aiming to become essential to them by providing differentiated products and services to help them achieve their aspirations. 

What you choose to do for a living is one of the most meaningful decisions you can make. At American Express, our job is to help you excel at yours.
We provide:
  • Experiences to become a great leader
  • A world of opportunities to grow your career
  • An inclusive culture to help you thrive
We support you professionally and personally, because the best way to back our customers is to back our people.

The Role & Responsibilities:

Access Management is an organization that ensures users of American Express technology and capabilities have a positive experience, whether that is through enabling Business Migrations, conducting User Acceptance Testing of new software, or administering the IDs that enable our employees to have access to such technology – the common thread is a focus on the end user / our customers. 

As an Access Management team, we are looking for a detail oriented, customer-focused, out-of-the-box thinker who is capable of taking up this Relationship Lead role and leverage advanced ID provisioning and issue resolution skills to support the business. The position will be based in Manila, Philippines. The work hours for this position would be rotational and based on business requirements.

Principal Accountability:
  • Lead & Manage multiple job assignments/initiatives based on prioritization (High, Medium and Low Complexity);
  • Support access provisioning and timely resolve for any ID related issues for end users;
  • Work as Relationship Lead for the Manila site & build a strong relationship with the stakeholders;
  • Provide training at a Departmental level for new systems acquired;
  • Coordinate support for any ID Issues for projects within warranty;
  • Coordinate with compliance, operational risk teams, and business units to ensure segregation of duties within the information protection guidelines;
  • Liaise with operational risk teams, business leaders, and project managers to obtain necessary project approvals to ensure compliance and adequate project documentation;
  • Influence the application architecture to create efficiency in the process of access management.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Minimum Qualifications

Skills and Qualifications:
  • Bachelor’s Degree or equivalent preferred but not required, with at least 2 years of relevant work in Information Security administration Industry with exposure to Project Management;
  • Thorough understanding of technology related to Mainframes and ID creation / maintenance;
  • Solid technical understanding of security administration procedures for Mainframe and URL based applications;
  • Working knowledge of information protection policies and standards;
  • Fair understanding of audit procedures, audit control principles, and practices;
  • Ability to Influence and reach resolutions with colleagues and senior management;
  • Understanding of the end-to-end ID / Access Management process;
  • Project Management experience;
  • Experience working within a mainframe environment.

ReqID: 20001469
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jan 29, 2020, 2:47:27 AM