Why American Express?
There’s a difference between having a job and making a difference.
backing them in moments big and small, granting access, tools, and resources to take
on their biggest challenges and reap the greatest rewards.
and collaboration, and helping them with what they need to succeed and thrive. We
have their backs as they grow their skills, conquer new challenges, or even take time to
spend with their family or community. And when they’re ready to take on a new career
path, we’re right there with them, giving them the guidance and momentum into the
best future they envision.
Don’t make a difference without it.
Don’t live life without it.
position is responsible for ICS organic growth, billing expansion from existing
consumer customers. Especially, this position will focus on end to end
management of spend stimulation campaigns and marketing communication from
planning to execution.
Structure marketing strategy to increase customer billing
Analyze multiple reports (CM portfolio, billing data, etc) to find potential segment and appropriate approach with ROI efficiency, and propose solution
Be sensitive on external market and propose out of box idea
Develop effective campaigns and execute it in timely manner to deliver the result
Communicate with call center and manage daily customers voice
Track result, judge efficiency, and find outcome for further growth
Promote POC and increase consumer NPS score of coverage
Closely align with GMS and plan effective merchant promotion and communication strategy together
Deliver timely communication of new signings by fully utilizing ICS communication channel
Be sensitive on market change of new payment tools and flexibly adjust to increase billing by multiple angle
Make strong partnership with merchants by direct negotiation
Track result and find further opportunity/idea
Offer of employment with American Express is conditioned upon the successful
completion of a background verification check, subject to applicable laws and regulations.
- Positive attitude to seek new opportunities from outside of market and provide innovative idea
- Analytical thinking and data oriented mind-set
- Driving result in timely manner
- Communication skill in both English & Japanese
- Interpersonal skill to work in matrix organization
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 16, 2020, 12:43:26 AM