Account Sales Manager

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Job Description


Anyone can offer a product. It takes someone exceptional to offer success.

An exciting and rewarding Career in Account Sales, representing the Amex Brand. This is a phone based role, driving growth, retention and customer engagement across a portfolio of existing Mid and Large sized customers using strong sales and relationship management skills. 

The International SME segment continues to be the key growth engine of American Express Global Corporate Payments and as such is a critical part of the strategic vision of GCP. 

Key Responsibilities
  • Develop relationships with customers to achieve profitable growth and retention
  • Creating and executing account strategies to uncover opportunities, whilst acting on threats and risks to maintain and grow American Express relationship
  • Proactively manage an effective sales pipeline, identify and prioritise opportunities that support goal achievement
  • Challenging Customers existing processes and to recommend Amex solutions to help Customers achieve their goals
  • Ensuring Customers are supported to self-service so the successful candidate can focus on strategic activities
  • Effectively deploy Amex global, regional and/or local data, resources and tools to deliver value, grow profitable charge volume and deepen client relationships
  • Operate effectively in a fast-paced evolving environment, to influence, collaborate and coordinate with multiple stakeholders both internally and externally with a clear focus on executing growth and retention activities
  • Ensures premium value is delivered that aligns with clients goals, delivers a positive customer experience and achieves customer advocacy

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Minimum Qualifications

  • Sales experience a must (preferably in a B2B environment)
  • Customer focused
  • Results driven
  • Excellent verbal and written communication skills
  • Ability to influence, persuade and challenge the status quo
  • Experience of working and thriving in a fast paced environment
  • Ability to manage a demanding workload with short timelines and under pressure
  • Strong time management skills
  • Strong collaborator
  • Team player
Why American Express?
There’s a difference between having a job and making a difference.

Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.uk@aexp.com or 00800 83 000038 (free phone, subject to individual carrier charges). For Russia based candidates on 810 800 83 000038.
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ReqID: 20002361
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Feb 11, 2020, 4:19:00 PM