If you are passionate about serving customers, results driver and interested in working for a world-class global brand, then American Express Customer Care Professional position may be an ideal fit for you. As a Customer Care Professional, you serve as the face and voice of the American Express brand. You have the opportunity to make a meaningful difference in the lives of customers. Our unique servicing philosophy, Relationship Care puts your passion to serve and your personality at the center of every customer interaction, creating an opportunity to deliver value to our customers while deepening relationships with our company. Customer Care Professionals deliver extraordinary care and accurately responding to customer inquiries. At American Express we invest in you!! Recognized as the “Best Place to work", additionally you can earn lucrative bonuses based on performance. Employees enjoy a generous benefits package, health programs, diverse culture and great work environment. Also our career path planning and continuing education will help you achieve your professional goals.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Here are the skills and experiences we are looking for. Do these describe you?
Customer Service passion.
Build customer loyalty through exceptional listening , relationship and strong written and verbal communication.
Ability to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment
This Position operates 365 days from 6:00 am to 12:00 pm , so schedule flexibility is required This position operates 365 days a year from 6:00 am to 24:00 pm. Full schedule flexibility is needed.
• Will to learn.
• Deep understanding of what Customer Service is.
• Demonstrate active listening skills.
• Will to exceed expectations.
• Highly developed communication skills (written and verbal).
• Teamwork player.
• Demonstrate will to win and collaborate with other departments.
• Proactive and dynamic participation in daily activities.
• Proficient multitasking and windows navigation.
This role may be subject to additional background verification checks.
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Feb 11, 2020, 5:58:10 PM