International Account Development Manager

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Job Description

American Express Global Commercial Services solutions are preferred by the world's top businesses. We are innovators in the payments industry, at the forefront of creating solutions for mid-sized and large companies that help them leverage their purchasing power, eliminate many labor-intensive operations in expense management, and broaden the use of cards and electronic payments. We continue to expand the ways in which companies can maximize working capital and provide world-class Card member benefits to their employees.


The GCS Nordic Large Market Team manages strategic corporate payment relationships with clients. This Manager is responsible for growing and retaining the corporate payments spend in a portfolio of existing clients in the Nordic Region. The portfolios includes global and multinational HQ relationships within the defined segment. 


  • Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition.

  • Leveraging industry knowledge and expertise in development of growth and retention strategies and delivery of insights to clients.

  • Achieve portfolio growth and retention targets

  • Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders

  • Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions

  • Use the Challenger Selling Model as a guide to teach clients, problem-solve, and tailor sophisticated commercial card solutions

  • Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth

  • Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients

  • Identify and develop relationships with decision-makers within client organizations to influence program management and growth

  • Interface with various divisions of American Express to develop and implement customized and strategic account plans

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Minimum Qualifications

Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following:  

  • Entrepreneurial approach to portfolio management; able to identify opportunities and manage through sales process

  • Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth

  • Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners

  • Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance 

  • Proven relationship management skills demonstrating a comfort level and effectiveness in seeking out and establishing relationships at C-levels and within cross-functional areas within large companies

  • Ability to effectively present products, technical solutions, and financials to clients in a strategic manner

  • Must be able to work in a virtual environment, travel to visit clients

  • Ability to effectively influence and manage change and display solid leadership skills

  • Sells with integrity, in alignment with compliance and internal partner business requirements

Why American Express?


There’s a difference between having a job and making a difference.

Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.


ReqID: 20002651
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 4, 2020, 12:12:17 PM