Analyst-Product Development

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Job Description

Why American Express?


There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

Focuses on developing critical processes and data structuring.  Monitors actions to investigate and delivers complex reporting dashboards and presentations in a variety of formats. (Tableau, Power BI, Excel, Power Point, etc)


Provides data-driven insights and consulting based on data analysis, expert at ETL, complex derivatives, data mapping, and data visualization. Has a solid grasp on user experience and executive presentation.  Very good identifying the opportunity points for change management and how to relate data to decision-making.

  • Provides end-to-end business process and technical expertise during problem resolution or preventative maintenance measures

  • Solid grasp of process improvement principals

  • Undertakes data quality assessments by performing/supporting quality rating measures on key changes

  • Develops data compliance and quality best practices

  • Expert in Tableau, MS Excel, MySQL, Power BI, DB2, Confluence, Agile Central

  • Leads the investigation (root cause analysis) and resolution of problems

  • Interacts with product and engineering teams as needed

  • Regularly communicates the status overall acquisitions portfolio, preventative solutions and resolutions to the Service Delivery Manager (and Director if required)

  • Will be required to work in conjunction with Director of Portfolio Management to resolve problems/incidents and ensure that best practices relating to preventative maintenance are communicated and understood within the development teams

  • May be required to provide coaching, guidance and expertise on data integrity and best practices

  • Understanding of SDLC Methodologies and Practices, EBA and SAFe

  • Agile System/Platform Domain Knowledge

  • Delivers the compilation of portfolio-level status reporting

  • Provides technical and administrative support and assistance to Product Management resources in the update and maintenance of system.

  • Provides administration support in portfolio-level risks/issues and change control procedures

  • Interacts with product and technology groups in order to provide mentorship on Portfolio & Business Management processes and associated system usage

Minimum Qualifications

  • Minimum of 2 years’ experience in technical analysis, digital engineering, data structuring or related field
  • Bachelor’s degree in Computer Science, Computer Information Systems, Informatics, Statistics, or a related field, Master degree is a plus
  • Consummate Team player and learner
  • Expert at MS Excel, Tableau, Power BI, and DB2, Confluence, Agile Central
  • Skills with HTML, CSS, JasvaScript is a plus
  • Skills in graphic design is a plus (Adobe Creative Suite)
  • Relative certifications such ad CSM, PMP, SSBB are a plus

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

ReqID: 20002681
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Feb 14, 2020, 7:03:23 AM