Software Engineering Director (Java)

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Job Description

Don't just have a great idea, build it!

American Express has embarked on an exciting transformation driven by an energetic new team of high-performers. This is a great opportunity to join the Global Network Services Technology (GNST) team where we are partnering with the Network Services Operations (NSO) team to help deliver an exciting Global Payment Network that has been architected, designed and build from scratch to run in our private cloud, using nothing but the latest and best tech stack available in the industry.


In this challenging position you will be responsible for the engineering excellence and execution effectiveness, leading a team of self-starters, lean practitioners, waste busters and automation freaks developing and implementing innovative technology solutions in support of the American Express NSO business group.  This Engineering Director role is for our Mission Critical/High Availability Distributed Authorisations platform, and will be required to provide strong thought leadership and deep engineering expertise and direction for a highly technical software product delivery team of employee engineers and a flexible number of contractors located primarily in the UK.  You will manage scrum teams working on mission critical/high-performant cloud initiatives including the multi-year Network Modernisation program.


The successful candidate will have a deep technical understanding, a strong software development and design background, be a versatile, business savvy techy leader with deep software engineering hands on experience in a cloud native environment who will collaborate with business stakeholders, product teams and cross functional technology groups to drive continuous delivery of product features and functionality in a highly mature agile environment.


Responsibilities include:

  • Leading a large Agile engineering team

  • Ensure alignment of strategy, architecture, tools/methods with software engineers and architects to execute product roadmaps

  • Work with the Principal Architect, Staff Architects, Staff Engineers and Senior Software Engineers to create, improve and review system architecture and designs

  • Be able to do hands on coding especially as it relates to the development of proof of concepts and implementing strategic features and functionality

  • Be fluent in the latest Java technologies in order to add technical value to its teams and perform code reviews

  • Supply technical leadership and apply best practices to further leading edge technology solutions within the payments industry domain

  • Liaise effectively with the product teams and establish highly collaborative, productive, partnerships with stakeholders

  • Develop a culture which empowers high employee engagement and cohesive, collaborative teams across domains and locations

  • Collaborate with a variety of stakeholders within business and technology teams to drive change required to execute product roadmaps

  • Coach, guide and promote creation of high quality, clearly documented, and compliant deliverables across engineering teams

  • Enable integrated teams to deliver technology solutions in support of key product initiatives by working closely with product managers, technical project managers, architects, engineers, and quality assurance

  • Lead a team in an environment which includes the latest backend techstack and frameworks, edge continuous integration/continuous delivery pipeline in a cloud native environment

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Minimum Qualifications

  • A Computer Science / Computer Engineering / Information Systems degree, or equivalent work experience

  • Hands-on technical experience in software development.

  • Experience in leading and motivating high performance Agile product engineering teams including performance management

  • Proven experience attracting, hiring and retaining top engineering talent

  • Experience in development of highly scalable, high performance backend applications using a variety of technologies, with specific expertise in Enterprise Java (including advanced design pattern & common libraries) and cloud native technologies (microservices, containerised delivery, distributed cache, configuration and logging, observability tools, performance tools and NoSQL databases)

  • Needs to be a strategic thinker, who is able to combine Technical skills with overall business strategy and utilize creative solutions for problem resolution and application development

  • Demonstrated experience of Microservices Architectures and web service integration standards as well as the security considerations when using such implementations

  • Excellent verbal and written communications skills required, with ability to create and deliver effective presentations to upper management and Technical Architects across the organization

  • Demonstrated financial management skills and responsibility for financial plans through strong analytical skills, problem identification and resolution, and delivery of business value using creative and effective approaches

  • Strong relationship building skills and proven ability to influence and drive delivery across a geographical distributed organisation with the demonstrated ability to debate ideas/strategy, be comfortable managing constructive conflict, and not being afraid to challenge the status quo

  • Strong focus on customers and clients with a proven history of exceeding customers’ expectations

  • Experience in the card payment network domain is a HUGE plus!

We place great importance on doing what is right, what is best and what is innovative. And we continue seeking people to champion these values and beliefs as we grow. The world is a big place, filled with big ideas and amazing people. And we want the best of them here at American Express. We’re interested in where you came from, but we’re even more excited about where you will go with American Express.

Why American Express?

There’s a difference between having a job and making a difference.


Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.


A competitive benefits offering designed to support our employees’ total health and wellbeing, including:

  • Health care scheme

  • Defined contribution pension plan

  • Dental scheme

  • Virtual GP

  • Life assurance

  • Income protection

  • Core holiday allowance with opportunity to buy or sell additional days

  • Car Allowance/Company Car Option

  • A range of flexible benefits to choose from designed to suit your lifestyle: healthcare plan options, health assessments, critical illness coverage, cycle to work, season ticket loans

  • Employee Discount Portal

  • Back up childcare/adultcare

  • Onsite facilities include; Fitness classes, Health Checks, Digital Health Kiosk, Physiotherapy, Healthy Living Nurse, Wellness Studio, Costa Coffee and subsidised staff restaurant

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on or 00800 83 000038 (free phone, subject to individual carrier charges). For Russia based candidates on 810 800 83 000038.


ReqID: 20003567
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jul 17, 2020, 3:22:54 AM