BTA Credit Specialist - Finnish Speaking

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Job Description

GCC, The Place To Be! In Global Commercial Credit we are very excited to present the following job opportunity. This is a very good time to join a fast-growing business sector, work with a great group of colleagues and develop your career. 


Why GCC? GCC has been a growing area within GSG for the last years with the priority to deliver our vision of providing the world’s best credit and underwriting experience every day.


Must speak English and Finnish.


The position is primarily responsible for superior enhanced Risk services to our Corporate Business Travel account holders within Finland and for the daily execution of collecting overdue payments.


The position is within a team of multi lingual credit specialists, maintaining account performance for Business partners to a high professional standard across seven European countries.


Key Responsibilities

  • Managing the collection of overdue payments
  • Understanding customers financial arrangements and requirements
  • Use negotiation and relationship management skills to provide win-win outcomes
  • Use judgmental decision making to drive customer loyalty and growth for the business
  • Make spend decisions based on risk assessment
  • Work to the highest standards with a balanced delivery of both customer experience and shareholder value

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

American Express are pleased to offer a competitive international relocation package for the right candidate that possess the correct right to work in the UK. Further details and conditions will be shared on application.

Minimum Qualifications

  • Strong analytical mindset/problem solving skills

  • Strong numeric skills

  • Excellent interpersonal, relationship building and communication skills

  • Ability to work independently as well as being a team player

  • Ability to proactively seek out information

  • Negotiation for and managing the collection of overdue payments

  • Ability to deal with difficult situations professionally

  • Passionate about American Express and customer service

  • Must speak/read and write Finnish & English

Why American Express?

There’s a difference between having a job and making a difference.


Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.


To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on or 00800 83 000038 (free phone, subject to individual carrier charges). For Russia based candidates on 810 800 83 000038.



ReqID: 20003704
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 30, 2020, 9:30:39 AM