Dir-Product Development

Get Referred

Job Description

Do you love puzzles? Do you consider yourself as a data expert? Do you want to be lead and transform our capabilities to improve the way we identify our customers and thus revolutionize the way we interact with them? If so, this may be the right role for you!


The role is integral part of Enterprise Data and Analytics team and supports the adoption of Customer 360 to power all customer-centric decisions at American Express.


The ideal candidate will coordinate across the Enterprise to ensure there is alignment and collaboration on strategic priorities. He/she will possess thought leadership, strategic thinking, communication, and organizational skills, and will have a proven record of excellence operating independently and within a high performing team environment.

Minimum Qualifications

Job Responsibilities


  • Evangelizing the product both internally and externally and shepherding products through the development process and advocating to achieve the best outcomes;

  • Building strong relationships with key partners to understand business objectives and challenges in order to become a trusted thought partner

  • Brainstorming and negotiating effectively with various stakeholders to continuously define priorities;

  • Help your team develop products by making difficult tradeoffs and removing roadblocks;

  • Have a deep analytical mind but entrepreneurial attitude comfortable with fast failure and the ability to pivot quickly to new approaches to finding solutions

  • Champion data driven decision making and actively collaborate with business partners in order to assess and optimize business performance

  • Results-driven mindset with the ability to work under pressure, navigate through ambiguity, and balance multiple priorities, defining and establishing new approaches as needed

  • Establishing the product’s goals and reviewing success metrics to achieve commercial success

  • Managing the product life cycle from strategic planning to tactical execution;

  • Lead, mentor and build a high performing and highly engaged team with diverse talent;

  • Effectively partner with product owners and engineering team to drive outcome;

  • Present and communicate performance results and business insights to multiple levels of business in a highly effective manner

  • Keep up to date with industry, competitor, Agile/SAFe methodologies and new trends


Required Skills


  1. Advanced degree in quantitative field or MBA w/ work experience in information management, strategy, consulting or the payments business

  2. Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change

  3. Passion for excellence in people, processes and products and strong understanding of Product Management

  4. Experience in managing partnerships and colleagues across geographies

  5. Strong people leader with excellent interpersonal skills and ability to influence partners

  6. Excellent Communication, collaboration, and change Management skills.


Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.



ReqID: 20004213
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 11, 2020, 3:10:34 PM