Analyst/Sr. Analyst - Product Management - Capabilities

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Job Description

You will work in a highly-dynamic and exciting environment and will have the opportunity to work on predictive models/strategies for American Express Card and Non-Card products. You will collaborate with partners in other Risk teams, Marketing, Finance, Global Servicing Network, Legal/Compliance, Banking, and Technologies to create world-class analytical capabilities and solutions to minimize credit and fraud risk and improve customer experience.


The key responsibilities Include: 

  • Work with managers and directors to design solutions and strategies

  • Perform analytics using data science tools and capabilities to solve business problems

  • Incorporate new data sources and capabilities in decision-making

  • Working in a Scaled Agile (SAFe) framework and effectively manage a backlog of competing initiatives

  • Assist the product owner with prioritization, story writing, and the Agile ceremonies.

  • Collaborate with other functional teams across the Risk and Non-Risk groups to use standard methodologies and ensure a positive customer experience throughout the customer journey

Minimum Qualifications

  • Bachelor’s Degree in a Business Management Economics, Statistics, Operations Research or Engineering.

  • More than 2 years of relevant experience for Senior Analyst’s role

  • Independent self-starter that thrives in unambiguous, constantly changing, high pressure environments

  • A good balance of technical knowledge and business acumen with an ability to drive digital innovation and business metrics with a customer-first mindset;

  • An understanding of what is needed in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Scaled Agile Framework and principles;

  • having good understanding/experience of Big Data environment/technologies

  • ability to query DBs independently using SQL tools for research and analytical purposes

  • Thought leadership and solution oriented mindset

  • A desire to think strategically and apply both quantitative methods and business insight to get results

  • Comfortable working in a highly collaborative and dynamic work environment

  • Clear, effective written and oral communication skills

ReqID: 20004656
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 19, 2020, 10:57:36 AM