Product Manager / Solutions Manager

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Job Description

American Express is a global services company that provides consumers and businesses with exceptional access to products, insights and experiences that enrich lives and build business success. We make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services through innovative payment, travel and expense management solutions

Cardmember Acquisition is the largest investment in American Express’ Global Consumer Services Group. The Enterprise Digital Application & Platform (EDAP) team is a core part of cardmember acquisition, having responsibility for creating world class digital experiences to drive increased acquisitions.


We are looking for talented product leaders to join our Solution Management team to help craft scalable solutions for the products and platforms supporting digital acquisition. You will have the opportunity to learn new things and see how you can make a direct contribution to the success of our company.

You will work among high performing engineering, design and product teams. You will have a passion for both technology and business strategy. in order to develop product roadmaps that optimize shareholder value while solving user problems. You will enjoy being challenged in a fun, collaborative, diverse and inclusive team environment.

Does this sound like you?


As a Solution Manager you will;

  • Work closely with solution architects to define solutions and capabilities that will scale across all digital acquisition products and journeys.

  • Coordinate with other delivery portfolios and value streams within American Express to ensure there is architectural alignment and collaboration on enterprise priorities.

  • Take a leading role in defining MVPs and release strategies in order to meet business outcomes and targets in an efficient and innovative way.

  • Work closely with marketing, analytics and finance teams to create hypothesis’ around the incremental value related to new features and capabilities.

  • Foster collaboration and communication across product and engineering teams in the value stream by leading discussions on work in progress; moving work through the product life cycle from discovery to development.

  • Develop a keen understanding of the underwriting, onboarding and new accounts processes in all markets across the globe.

  • Keep up to date with industry, competitor, Agile/SAFe methodologies and new trends

Minimum Qualifications

You should have the following skills and qualifications;

  • 2+ years experience as a product owner within a digital product development team

  • In depth knowledge of agile processes and principles

  • Strong technical skills with the ability to quickly grasp technical issues/concepts.

  • Excellent written and verbal communication skills

  • Able to build positive relationships, influence decisions and make things happen

  • Highly organized with a can-do attitude

  • Self-starter with proven ability to proactively identify and solve problems independently.

  • Bachelor's degree in Information Technology, Industrial Engineering, Computer Science or Marketing is highly preferred.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.


ReqID: 20004778
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 23, 2020, 12:04:16 PM