Servicing BTA and Corporate Card company administrators who are the point of contact for our clients.
Responding to phone and email requests to include but not limited to balance updates, invoice/charge details, cancelling cards, changes to company address, re ordering statements and delivering the business Relationship Care ethos throughout every interaction.
Use and management of internal and external online tools Partnership management with third party vendors.
Handling complex issues via calls and emails that require patients, diligence and a Growth Mindset.
Building strong relationships between travel agents, client account managers, senior leadership and clients directly to ensure’s consistency and clarity on data and payment processes.
Fluent in Danish and English written and spoken.
Customer Service experience, face to face or on the phones.
Computer literate to an intermediate level.
Organised, diligent, listening and multitasking.
Passionate about providing excellent customer service.
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Oct 23, 2020, 11:57:12 AM