Customer Care Professional - French Speaking - Future Needs

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Job Description

You’ll do more than the expected. You’ll do the unexpected. 

Customer Care Professional, for a potential start date in March 2021.

Customer Engagement Network

American Express:

  • An iconic brand where you can grow as a leader

  • Backing and trust to thrive in your career and life

  • Meaningful, rewarding work performed with integrity

Unique career journey shaped by your talent and curiosity.

We’re hiring people who are dependable to their core and who have the grit and tenacity to show up and work hard even when the going is tough. Our Customer Care Professionals play an important role as the voice of American Express, one of the most respected brands around the world; where we put the customer at the heart of everything we do.

Our customers depend on us, so if you aren’t 100% reliable - spending 95% of your time on calls - and ready to give it your all, this isn’t the job for you.

If you excel at figuring out logic puzzles and logistics nightmares, like organizing sports tournaments or complex social activities, then we bet you have the right stuff. You have to be a great communicator. You need patience and brains and a serious work ethic.   

This job isn’t for the faint of heart. Sometimes you won’t know the right answer, but you are the kind of person that is always up for the challenge. You’ll rely on your resources and quickly research the answer.

If you think you are tough enough – and – smart enough to deliver world class customer service to customers with high expectations, apply now. We can’t promise it will be easy. We can promise it will be time well spent. So, if you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career at American Express.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

American Express are pleased to offer a competitive international relocation package for the right candidate that possess the correct right to work in the UK. Further details and conditions will be shared on application.

Minimum Qualifications

Why American Express?

There’s a difference between having a job and making a difference.


Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.


To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on or 00800 83 000038 (free phone, subject to individual carrier charges). For Russia based candidates on 810 800 83 000038.

ReqID: 20006916
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Sep 29, 2020, 7:44:43 AM